Loox
Influencer marketing platforms
Review management software
Social commerce platforms
User-generated content platforms
Social media marketing software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$12.99 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Arts, entertainment, and recreation
What is Loox
Loox is a review and user-generated content platform used by e-commerce merchants to collect, manage, and display product reviews, including photo and video reviews. It is commonly deployed on online stores to increase on-site social proof, automate review request emails, and syndicate review content into storefront widgets. The product is best known for its Shopify-focused implementation and visual review formats that emphasize customer media.
Strong Shopify-native workflow
Loox is designed to work closely with Shopify store operations, including installation, theme embedding, and typical post-purchase review collection flows. It supports automated review request emails and on-site widgets that can be configured without building a custom system. For Shopify-first merchants, this reduces implementation effort compared with more general partner or affiliate platforms in the broader ecosystem.
Photo and video reviews
Loox emphasizes visual UGC by supporting photo and video reviews in addition to text ratings. This enables merchants to reuse customer media across product pages and other on-site placements. Visual-first review capture can be a practical differentiator versus tools that focus primarily on referral, affiliate, or partner tracking rather than on-site UGC presentation.
On-site display and widgets
Loox provides storefront widgets for displaying reviews, star ratings, and galleries that can be placed on product pages and other site sections. These components help standardize how reviews appear across a catalog and can be updated centrally. The approach is oriented to conversion-focused merchandising rather than managing multi-party partner programs.
Limited partner program capabilities
Loox is primarily a reviews and UGC tool, not a full influencer, affiliate, or partnership management system. It does not typically provide the depth of partner recruitment, contract management, payout workflows, or multi-touch attribution expected in dedicated partnership platforms. Organizations running complex partner ecosystems may need additional software alongside Loox.
E-commerce platform dependence
Loox is most commonly implemented in Shopify-centric environments, and its value proposition is strongest there. Businesses with custom commerce stacks or non-Shopify storefronts may face constraints or require alternative tooling to achieve similar integrations. This can limit suitability for enterprises with heterogeneous commerce architectures.
Moderation and governance scope
While Loox supports collecting and publishing reviews, larger brands may require more advanced governance features such as complex approval workflows, granular roles, or extensive compliance controls across regions and brands. Review fraud detection and content policy enforcement needs can also exceed what smaller review tools typically provide. Teams with strict legal or regulatory requirements may need complementary processes or systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Beginner | $12.99 per month | Review request emails; Discount for photo reviews; Multilingual support; Supports up to 500 total orders (available until you reach 500 orders after trial). |
| Scale | $39.99 per month (base) | Everything in Beginner; Video reviews; Google Shopping & Meta Shops integrations; Referrals; Remove Loox branding; Pricing: starts at $39.99/month for the first 300 orders, then $40 per additional 300 orders; charges capped at $799.99/month (6000 orders). |
| Convert | $99.99 per month | Everything in Scale; Smart visual sorting; Review highlights; Auto-translated reviews; AI review replies and other AI features. |
| Unlimited | $299.99 per month | Everything in Convert; Unlimited review request emails; Unlimited Referrals & Upsells; Priority support; designed for established brands. |
