MailStore Server
Email backup software
Backup software
Email archiving software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$259.00 one-time
Free Trial
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What is MailStore Server
MailStore Server is an on-premises email archiving and backup application for organizations that need to centrally store and search email from multiple mail systems. It supports archiving from Microsoft Exchange, Microsoft 365, Google Workspace (via IMAP), and other IMAP/POP3 sources, with access through an admin console and end-user search interfaces. Typical use cases include long-term retention, eDiscovery-style search, mailbox migration support, and recovery of deleted or lost messages. The product is deployed on Windows Server and stores archived messages in a dedicated archive store with indexing for fast retrieval.
Broad mail system coverage
MailStore Server archives from common enterprise and SMB mail platforms, including Exchange and Microsoft 365, as well as generic IMAP/POP3 mailboxes. This makes it usable in mixed environments and during migrations between providers. It also supports journaling-based capture for Exchange scenarios, which helps collect messages beyond individual mailbox pulls.
Strong search and retrieval
The product maintains an index of archived messages to support fast full-text search across large volumes of email. End users can access their own archives (subject to permissions) to locate and restore messages without IT handling every request. Admins can export or restore messages to mailboxes or standard formats, which supports recovery and audit workflows.
On-premises retention control
Because it runs on customer-managed Windows infrastructure, organizations can keep email data on-premises to meet internal policies or regulatory requirements. Administrators can define retention rules and manage archive storage locations under their own control. This deployment model can be preferable where cloud-only backup/archiving is not permitted.
Windows Server dependency
MailStore Server is designed for Windows Server deployment, which can be a constraint for organizations standardized on Linux appliances or cloud-native services. Operating system patching, storage management, and capacity planning remain the customer’s responsibility. This can increase operational overhead compared with fully managed SaaS archiving offerings.
Not a full backup suite
While it covers email archiving and recovery well, it does not replace broader endpoint, server image, or multi-application backup platforms. Organizations typically need separate tooling for non-email data sources and disaster recovery orchestration. This can lead to multiple products to cover enterprise-wide backup requirements.
Cloud source nuances
For cloud mailboxes, capabilities and performance depend on the available protocols and APIs (for example, IMAP vs. provider-specific APIs). Some advanced cloud governance features—such as granular SaaS policy controls or integrated security layers—may require additional products. Large-scale cloud tenant archiving can also require careful throttling and scheduling to stay within provider limits.
Plan & Pricing
| Plan / Tier | Price | Key features & notes |
|---|---|---|
| Starter Kit (up to 5 users) | $259.00 (one-time) | Full MailStore Server license for up to 5 users. Includes 1 year Standard Update & Support. (Official product page: "from $259.00" and "Starter Kit comprises a license ... for up to five users"). |
| 6–9 users (per user) | $57.00 per user (one-time, incl. 1 year Standard Update & Support) / $68.54 per user (one-time, incl. 1 year Premium Update & Support) | Per-user license price bands shown in MailStore online store. The purchase price always includes at least one year of Update & Support (Standard included; Premium available for extra cost). |
| 10–24 users (per user) | $36.50 per user (one-time, incl. 1 year Standard) / $43.15 per user (Premium) | Price per user band from official store. |
| 25–49 users (per user) | $29.50 per user (one-time, incl. 1 year Standard) / $37.44 per user (Premium) | Official store price band. |
| 50–99 users (per user) | $27.50 per user (one-time, incl. 1 year Standard) / $34.90 per user (Premium) | Official store price band. |
| 100–199 users (per user) | $24.00 per user (one-time, incl. 1 year Standard) / $30.46 per user (Premium) | Official store price band. |
| 200–299 users (per user) | $19.50 per user (one-time, incl. 1 year Standard) / $24.75 per user (Premium) | Official store price band. |
| 300–399 users (per user) | $18.50 per user (one-time, incl. 1 year Standard) / $23.48 per user (Premium) | Official store price band. |
| 400–500 users (per user) | $16.00 per user (one-time, incl. 1 year Standard) / $20.31 per user (Premium) | Official store price band. For orders above 500 user licenses MailStore requests contacting sales for an individual quote. |
Notes: Prices shown on MailStore product and store pages are stated as including one year of the chosen Update & Support Service. The store page explicitly notes prices are listed in U.S. dollars (and may show local-currency totals depending on locale). Renewal pricing for Update & Support is charged separately (example shown on store summary: 72.70 € renewal for one additional year in the store summary when shown in EUR). For order quantities above 500 users, MailStore requests contacting sales for a customized quote.
Seller details
MailStore Software GmbH
Viersen, Germany
2006
Private
https://www.mailstore.com/
https://x.com/mailstore
https://www.linkedin.com/company/mailstore-software-gmbh/
