Medisafe
Medication dispensing software
Health care software
Pharmacy software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Medisafe and its alternatives fit your requirements.
Contact the product provider
Free TrialFree version
Small
Medium
Large
-
What is Medisafe
Medisafe is a medication management platform that helps patients track medication schedules, receive reminders, and document adherence. It is primarily used by individuals and caregivers, and it also supports programs where life sciences or health organizations engage patients around medication-taking behavior. The product centers on a mobile app experience with configurable reminders and medication lists, with optional sharing and reporting features depending on the deployment.
Patient-focused adherence reminders
Medisafe is designed around medication schedules, reminders, and logging, which aligns well with adherence and self-management use cases. It supports recurring regimens and changes over time, which is common for chronic conditions. Compared with pharmacy-dispensing systems, it focuses more on the patient experience than on fulfillment workflows.
Caregiver and sharing features
The product supports caregiver involvement through shared medication lists and notifications, which can help when patients need assistance. This is useful for family care scenarios and multi-person medication management. It can reduce reliance on manual check-ins by providing a structured view of what is due and what was taken.
Program and engagement capability
Medisafe is used in patient support and engagement contexts where organizations want to encourage adherence and capture patient-reported behavior. This positions it differently from pharmacy operations tools that focus on dispensing, packing, or inventory. It can be integrated into broader patient engagement initiatives depending on the specific program configuration.
Not a dispensing system
Medisafe does not function as pharmacy dispensing, packing, or inventory management software. Organizations needing end-to-end pharmacy operations (e.g., fulfillment, labeling, controlled substance workflows, claims) typically require a dedicated pharmacy platform. Medisafe is better suited to adherence and patient-facing tracking rather than back-office pharmacy execution.
Clinical workflow depth varies
For provider organizations, Medisafe’s core value is patient adherence support rather than comprehensive clinical documentation or order management. It is not positioned as a full electronic health record or enterprise pharmacy information system. As a result, clinical workflow coverage and interoperability expectations should be validated for each implementation.
Data and reporting depend on deployment
Reporting, analytics, and data export capabilities can vary depending on whether the product is used as a standalone consumer app or through an organizational program. Buyers should confirm what adherence metrics, audit trails, and data retention controls are available for their use case. Privacy, consent, and data-sharing controls should be reviewed carefully when caregivers or third parties are involved.
Plan & Pricing
Pricing model: Modular enterprise SaaS (no public list prices). Key elements (from Medisafe official site):
- Annual SaaS license fee priced by scope (market/feature scope, geography, integrations, language support, support levels).
- One-time implementation/configuration fee.
- Additional incremental charges for white-label apps, regulatory/manufacturer-of-record (LMR) responsibilities, and custom integrations (EHR, co-pay, specialty pharmacy) scoped and priced per project.
- Discounts: Enterprise and multi-year discounts available; volume/commitment discounts possible; patient milestone–based fees may be offered for some programs.
- Pricing is provided via private offer / contact sales; no public per-user or per-month pricing published on Medisafe site.
Notes: Also for consumer-facing Medisafe app, a free core app exists and premium/in-app purchases/subscriptions are offered via app stores (pricing varies by platform/country).
Seller details
Medisafe
Boston, MA, USA
2012
Private
https://www.medisafe.com/
https://x.com/medisafeapp
https://www.linkedin.com/company/medisafe/
