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Microsoft Dynamics 365 Supply Chain Management

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$210.00 per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Manufacturing
  2. Retail and wholesale
  3. Transportation and logistics

What is Microsoft Dynamics 365 Supply Chain Management

Microsoft Dynamics 365 Supply Chain Management is an enterprise resource planning (ERP) application focused on planning, procurement, manufacturing, inventory, and warehouse operations. It is used by mid-sized to large organizations that need end-to-end supply chain execution with configurable business processes and controls. The product is typically deployed as part of the broader Dynamics 365 suite and integrates with Microsoft’s data, analytics, and productivity services.

pros

Broad supply chain coverage

The application supports core supply chain functions including procurement, inventory, production planning, manufacturing execution, and warehouse management. It is designed to handle multi-site and multi-entity operations with configurable workflows and approvals. This breadth reduces the need to stitch together separate point tools for planning and execution.

Strong Microsoft ecosystem integration

It integrates natively with Microsoft 365, Power Platform, and Azure services for reporting, automation, and extensibility. Organizations can build custom apps and workflows using low-code tools while keeping data connected to ERP records. This can simplify user access and reduce integration effort for companies already standardized on Microsoft platforms.

Configurable controls and compliance

The product provides role-based security, audit-oriented process controls, and configurable policies for purchasing, inventory, and warehouse operations. It supports structured master data and governance patterns that are common in regulated or complex operating environments. These capabilities help standardize processes across business units and locations.

cons

Complex implementation and change management

Deployments often require significant process design, data migration, and integration work, especially for manufacturing and warehouse operations. Many organizations rely on specialized implementation partners and extended project timelines. This increases total cost and makes scope control and user adoption critical.

Licensing and module dependencies

Capabilities are commonly delivered through multiple applications, add-ons, and capacity-based services across the Dynamics 365 and Power Platform ecosystem. Determining the right combination of licenses for planners, warehouse users, and occasional users can be non-trivial. Costs can increase as additional environments, automation, or analytics requirements expand.

Customization can add upgrade risk

While the platform supports extensions and configuration, heavy customization can increase testing effort and complicate ongoing updates. Integrations to external logistics, e-commerce, or specialized manufacturing systems may require ongoing maintenance as APIs and processes evolve. Organizations need governance to balance flexibility with long-term maintainability.

Plan & Pricing

Plan Price Key features & notes
Dynamics 365 Supply Chain Management $210.00 per user/month (paid yearly) Core supply chain management; AI & machine learning included; demand planning (limited in base); Contact sales.
Dynamics 365 Supply Chain Management Premium $300.00 per user/month (paid yearly) Advanced planning, analytics, insights; full demand planning, capacity and storage features; Contact sales.
Dynamics 365 Intelligent Order Management (related product listed on same pricing page) $315.00 per month (includes 1,000 order lines/month) Order capture-to-fulfillment orchestration using real-time inventory and AI; billed per order-lines; Contact sales.

Notes: Microsoft also lists Copilot Credits (pre-purchase and pay-as-you-go options) for Dynamics 365 agents (Copilot Studio). Prices on the Microsoft pricing page are listed as informational and may vary by country/region; many items require contacting sales or purchasing through Microsoft channels.

Seller details

Microsoft Corporation
Redmond, Washington, United States
1975
Public
https://www.microsoft.com/
https://x.com/Microsoft
https://www.linkedin.com/company/microsoft/

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Best Microsoft Dynamics 365 Supply Chain Management alternatives

NetSuite
Odoo ERP
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