MSP360 Backup
Online backup software
PC backup software
Server backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$24 per user per year
Free TrialFree version
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What is MSP360 Backup
MSP360 Backup is backup and recovery software for PCs, servers, and cloud workloads, commonly used by IT teams and managed service providers to protect endpoints and business data. It supports image-based and file-level backups and can store backups in customer-owned cloud object storage or local/NAS targets. The product is typically deployed in mixed environments and emphasizes flexible storage choice and policy-based backup management.
Flexible storage target options
MSP360 Backup supports backing up to multiple storage destinations, including public cloud object storage and local/NAS repositories. This can fit organizations that want to use existing cloud accounts rather than a bundled storage subscription. It also enables different retention and cost profiles by workload (for example, short retention locally and longer retention in object storage).
Broad workload coverage
The product covers common endpoint and server scenarios, including Windows PCs/servers and (depending on edition) Linux and macOS endpoints. It supports both file-level and image-based backups, which helps with bare-metal recovery and granular restores. This breadth can reduce the need to run separate tools for workstation and server protection in smaller environments.
MSP-oriented administration features
MSP360 offers centralized management capabilities that align with service-provider operations, such as policy-based configuration and multi-customer administration. Reporting and monitoring features help track backup status across many devices. This is useful for teams that manage backups for multiple sites or clients and need consistent configuration at scale.
Storage and infrastructure not bundled
Because the product often relies on customer-provided storage (cloud accounts or local repositories), total solution setup can require additional planning and ongoing administration. Organizations must manage storage lifecycle, access controls, and cost monitoring in the chosen cloud or on-prem environment. Buyers looking for an all-in-one backup service with integrated storage and simplified billing may find this model less straightforward.
Feature depth varies by workload
Advanced capabilities such as application-aware backups, immutability options, and ransomware-resilience features depend on the specific platform, storage target, and licensing. Some enterprise expectations (for example, deep SaaS backup coverage or tightly integrated storage snapshots) may require complementary products or different architectures. Fit can vary significantly between endpoint-only use cases and larger server/virtualization estates.
Management complexity in larger estates
In environments with many servers, diverse OS versions, and multiple storage backends, configuration and troubleshooting can become more complex. Operational tasks such as credential rotation for cloud storage, repository performance tuning, and restore testing require disciplined processes. Organizations with strict compliance requirements may need to validate auditing, retention enforcement, and reporting outputs against internal standards.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free Home Version | Free | Personal-use freeware (5 TB storage limit). Supports file-level backup on Windows/Linux/macOS and image-based backup on Windows. (Free version limitations documented). |
| MSP360 Backup Pro — Windows Desktop | $29.99 per year | Cloud backup for laptops/PCs; file and image-based backups; listed as annual subscription. |
| MSP360 Backup Pro — Windows Server | $109.99 per year | System, files, folders and image backups for Windows Server editions. |
| MSP360 Backup Pro — Ultimate | $179.99 per year | Backup file system, System State, SQL Server, Exchange. |
| MSP360 Backup Pro for Virtual Machines (VMware/Hyper-V) | $279.99 per year | VM backup (ESXi/Hyper-V) to cloud storage. Additional socket license: $139.99 per year. |
| MSP360 Backup for Microsoft 365 / Google Workspace — Premium (monthly) | $3.00 per month per user | Per-user subscription covering Mail, Drive, Contacts, Calendars; billed monthly. |
| MSP360 Backup for Microsoft 365 / Google Workspace — Premium (6 months) | $15.00 per 6 months per user | Billed every 6 months (equivalent to $2.50/month per user). |
| MSP360 Backup for Microsoft 365 / Google Workspace — Premium (annual) | $24.00 per year per user | Annual billing; covers core M365/Google Workspace components. SharePoint/Teams/Shared Drives require separate add-on. |
| SharePoint / Shared Drives add-on | $240 per year (per instance/license) | Add-on to back up SharePoint/Teams or Google Shared Drives. (Also offered as monthly/6-month options in some documentation). |
| CloudBerry Explorer (access/manage cloud storage) | $59.99 one-time | Utility product; free trial available for download. |
Notes: Annual product maintenance/renewal fees are shown on some product rows for legacy perpetual licenses (MSP360 site). Some editions show a "Download" free trial option. Official MSP360 help docs also document a permanently available Free Home Version with limits. All pricing details sourced from MSP360's official licensing and help pages.
Seller details
MSP360
Austin, Texas, US
2011
Private
https://www.msp360.com/
https://x.com/msp360
https://www.linkedin.com/company/msp360/
