MSP360 Backup for Microsoft 365 and Google Workspace
Email backup software
SaaS backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$3.00 per user per month
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What is MSP360 Backup for Microsoft 365 and Google Workspace
MSP360 Backup for Microsoft 365 and Google Workspace is a SaaS backup product designed to protect cloud productivity data such as email, files, and collaboration content from accidental deletion, retention gaps, and ransomware-related loss. It targets managed service providers (MSPs) and IT teams that need centralized administration across multiple tenants and customers. The product focuses on policy-based backups, point-in-time restore, and granular recovery for common Microsoft 365 and Google Workspace workloads. It is positioned as a vendor-neutral backup tool rather than a broader email security suite.
MSP-oriented multi-tenant management
It supports a multi-tenant operating model that aligns with MSP workflows, including managing multiple customer organizations from a central console. This is useful for standardizing backup policies and monitoring across many small and mid-sized environments. In this segment, many tools are single-tenant or oriented toward one organization rather than service-provider administration. The MSP focus can reduce operational overhead when onboarding and supporting multiple customers.
Granular restore for SaaS data
The product is designed for item-level recovery scenarios common in Microsoft 365 and Google Workspace, such as restoring specific emails or files rather than performing full account restores. Granular recovery helps IT teams address user-driven incidents (accidental deletion, overwrite, mailbox cleanup) with less disruption. This capability is a practical differentiator versus basic export-style backup utilities that primarily produce archive files. It also supports point-in-time recovery workflows needed for incident response.
Covers two major suites
It supports both Microsoft 365 and Google Workspace, which helps providers standardize on one backup approach across mixed customer environments. Many products in the space specialize in one ecosystem or focus narrowly on email archiving rather than broader SaaS workloads. A single tool for both suites can simplify training, documentation, and operational processes. This is particularly relevant for MSPs serving customers that migrate between suites or run both.
Not an email security suite
The product’s primary function is backup and recovery, not inbound threat protection, encryption, or advanced email security controls. Organizations looking for an all-in-one package that combines backup with security features may need additional tools. Some products in the broader space bundle security, continuity, and compliance features alongside backup. This can increase overall solution complexity if those capabilities are required.
Feature depth varies by workload
SaaS backup products often provide different levels of coverage and restore granularity depending on the specific Microsoft 365 or Google Workspace workload (for example, mail vs. drive vs. collaboration apps). Buyers typically need to validate exactly which objects, metadata, and permissions are backed up and how they restore. Compared with dedicated, single-purpose utilities, cross-suite products can have uneven depth in edge cases. This can matter for regulated retention, eDiscovery workflows, or complex permission structures.
Requires SaaS API permissions
Deployment depends on granting administrative permissions and configuring access to Microsoft 365 and/or Google Workspace APIs. Some organizations have strict security policies that slow approval for these permissions or require additional review. Ongoing operation can also be affected by vendor API changes, throttling, or tenant configuration constraints. These are common operational considerations for SaaS backup tools compared with on-premises file backup software.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Monthly (per user) | $3.00 per user / month | Covers Mail (Exchange Online/Gmail), Drive (OneDrive/Drive), Contacts, Calendars. SharePoint/Teams/Shared Drives are not included and require separate add-on. |
| 6-Month (per user) | $15.00 per user / 6 months (equivalent to $2.50/month) | Same core coverage as Monthly; billed every 6 months. |
| Annual (per user) | $24.00 per user / year (equivalent to $2.00/month) | Same core coverage as Monthly; billed annually. |
| SharePoint / Teams / Shared Drives add-on | $20.00 per month OR $120.00 per 6 months OR $240.00 per year (per SharePoint/TeamDrive license) | Required add-on to back up SharePoint, Teams (M365) or Shared Drives (Google Workspace); sold separately from per-user backup subscriptions. |
Seller details
MSP360
Austin, Texas, US
2011
Private
https://www.msp360.com/
https://x.com/msp360
https://www.linkedin.com/company/msp360/
