Odoo Discuss
Business instant messaging software
Internal communications software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$24.90 per user per month
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What is Odoo Discuss
Odoo Discuss is an internal communications module within the Odoo business application suite that provides team chat, channels, and direct messaging tied to business records. It is used by organizations that want messaging embedded in workflows such as CRM, projects, helpdesk, and documents. Discuss differentiates by integrating conversations, notifications, and activity feeds directly into Odoo apps rather than operating as a standalone communications platform.
Native Odoo workflow integration
Discuss connects conversations to Odoo records (for example, leads, tasks, invoices, or tickets) so context stays with the work item. Users can follow records and receive notifications based on changes and mentions. This reduces the need to copy updates between a chat tool and operational systems. It is particularly useful for teams already standardizing on Odoo modules.
Unified notifications and inbox
Discuss centralizes mentions, direct messages, channel messages, and system notifications in a single interface. Activity tracking (chatter) on records helps teams audit what was communicated and when. This structure supports asynchronous collaboration across departments. It also provides a consistent communication layer across multiple Odoo apps.
Single vendor suite approach
Because Discuss is part of the broader Odoo platform, administration, user provisioning, and permissions align with the same Odoo database and security model. Organizations can avoid maintaining separate integrations for identity, access, and data synchronization between chat and business systems. This can simplify governance for teams that prefer an all-in-one ERP/CRM environment. Deployment options depend on the chosen Odoo edition and hosting model.
Less suited as standalone chat
Discuss is primarily designed to support communication inside Odoo workflows rather than replace a dedicated enterprise messaging platform. Organizations that need extensive cross-organization collaboration, guest access patterns, or broad third-party app ecosystems may find it limiting. Its value is highest when most work happens inside Odoo. Using it without Odoo apps typically reduces the benefit.
Feature depth varies by edition
Capabilities and administration options can differ depending on Odoo version and whether the organization uses Odoo Online, Odoo.sh, or self-hosted deployments. Some advanced collaboration expectations may require additional Odoo modules or configuration. This can complicate standardization across business units on different Odoo setups. Buyers often need to validate required features against their specific Odoo edition.
Change management and adoption
Teams migrating from established chat tools may face adoption friction due to different UI patterns and workflows. Effective use often depends on consistent record usage (following, logging notes, and using chatter) across departments. Without governance, conversations can fragment between channels and record threads. Training and process alignment are typically needed to realize the workflow benefits.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| One App Free | $0 (One app, unlimited users; Odoo Online) | Permanently free tier for a single app (Odoo Online). |
| Standard | $24.90 per user/month (annual) — US$31.10 per user/month (US pricing shown) | All apps included; Odoo Online; unlimited support, hosting, and maintenance; “Free trial” option on pricing page. |
| Custom | $49.00 per user/month (annual) — US$61.00 per user/month (US pricing shown) | All apps; Odoo Online / Odoo.sh / On‑premise; includes Odoo Studio, Multi‑Company, External API; contact sales for enterprise needs. |
Seller details
Odoo S.A.
Ramillies, Belgium
2005
Private
https://www.odoo.com/
https://x.com/Odoo
https://www.linkedin.com/company/odoo/
