OpenTable for Restaurants
Food delivery software
Restaurant reservations software
Restaurant management software
On-demand delivery software
Hospitality software
Reservation software
Restaurant software
RSVP management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if OpenTable for Restaurants and its alternatives fit your requirements.
$149 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Construction
- Manufacturing
- Healthcare and life sciences
What is OpenTable for Restaurants
OpenTable for Restaurants is a restaurant reservations and guest management platform used to manage table inventory, bookings, waitlists, and guest profiles. It supports front-of-house operations such as seating, pacing, and shift planning, and it can connect restaurants to OpenTable’s diner network for online discovery and booking. The product targets independent restaurants and multi-location groups that need centralized reservation controls and reporting. It differentiates through its large consumer-facing marketplace and integrated tools for managing reservations and guest experience in one system.
Large diner booking network
OpenTable connects restaurants to a widely used consumer marketplace for finding and booking tables. This can reduce reliance on manual phone reservations and improve booking consistency across channels. The marketplace model is a practical differentiator versus systems focused primarily on delivery logistics or first-party ordering. Restaurants can use this reach to fill off-peak inventory when demand exists in the network.
Strong front-of-house workflow tools
The platform supports core FOH workflows including table management, waitlist handling, and pacing to help staff manage service flow. Host stand tools are designed for real-time updates during service, which is central to reservation-led operations. These capabilities are more directly aligned to reservations and seating than products centered on delivery dispatch or loyalty. Reporting and shift-level visibility help operators review covers, turn times, and booking sources.
Guest profiles and CRM features
OpenTable maintains guest history and preferences that staff can use to personalize service and manage VIPs or repeat diners. It also supports messaging and policies (e.g., confirmations and reminders) that can reduce no-shows and improve communication. This guest-centric data layer is useful for hospitality-focused operators compared with tools that primarily track orders and drivers. Multi-location groups can standardize guest handling and reporting across venues.
Marketplace fees and dependency
Costs can be tied to reservations sourced through the marketplace, which may be less predictable than flat software pricing. Restaurants may become dependent on the marketplace for demand generation, which can reduce leverage over time. This model differs from platforms that emphasize first-party ordering or owned customer relationships. Operators should evaluate unit economics by channel and booking source.
Limited delivery-first capabilities
OpenTable’s core is reservations and on-premise guest management rather than delivery dispatch, driver management, or last-mile optimization. Restaurants that prioritize delivery operations may still need separate tools for delivery logistics, aggregator management, or order routing. Compared with delivery-centric systems, OpenTable is not typically the system of record for delivery fulfillment. Integration requirements can increase operational complexity for delivery-heavy concepts.
Integration and POS variability
Integration depth can vary by POS and other restaurant systems, which can affect how seamlessly reservations, guest data, and operational reporting connect to broader workflows. Some deployments may require additional configuration, middleware, or process changes to align with existing tech stacks. Multi-location rollouts can require governance to standardize floor plans, policies, and reporting definitions. Restaurants should validate required integrations and data flows during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $149 per month | OpenTable profile & listing; booking widget; review management; booking integrations; digital advertising; per-network cover fee: free for 30 days then $1.50 per cover; reservations from your website: $0.25/cover or $49/month flat fee; prepaid experiences & ticketing: 2% service fee; 30-day free trial for new customers on month-to-month. |
| Core | $299 per month | Everything in Basic plus advanced table management (custom floor plans, Smart Assign), waitlist, POS integration, mobile app with floor plan; per-network cover fee: $1 per network cover; reservations from your website: included; prepaid experiences & ticketing: 2% service fee. |
| Pro | $499 per month | All Core features plus CRM/guest relationship tools, deeper guest insights, automated campaigns; per-network cover fee: $1 per network cover; reservations from your website: included; prepaid experiences & ticketing: 2% service fee. |
Additional/optional add-ons (official site):
- Bonus Points promotions — starting at $4/cover (US restaurants) (pay-per-seated-diner marketing add-on).
- Private Dining add-on — $99/month (add-on for private event lead management; site notes lead fees waived for 2025).
Seller details
OpenTable, Inc.
San Francisco, California, United States
2006
Subsidiary
https://www.opentable.com/
https://x.com/OpenTable
https://www.linkedin.com/company/opentable
