Tock
Food delivery software
Restaurant reservations software
Restaurant management software
On-demand delivery software
Hospitality software
Reservation software
Restaurant software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$249 per month
Free Trial unavailableFree version unavailable
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What is Tock
Tock is a restaurant reservations and guest management platform used by restaurants, wineries, and hospitality venues to take bookings and manage table inventory. It supports prepaid reservations, ticketed experiences, and deposits, alongside tools for managing waitlists and guest notes. The product is positioned for venues that want tighter control over reservation policies and revenue management than basic booking widgets provide.
Prepaid and ticketed bookings
Tock supports prepaid reservations, deposits, and ticketed events, which can reduce no-shows and help venues sell experiences as inventory. This is useful for tasting menus, special events, and limited-seat services. The payment-first workflow differentiates it from simpler reservation-only tools that do not natively handle prepayment.
Inventory and pacing controls
The platform provides controls for table inventory, seating times, and pacing to help manage service flow. Venues can configure experiences, seating areas, and reservation rules to match operational constraints. This is valuable for higher-volume or experience-driven operations where capacity management affects guest experience and revenue.
Guest and service workflow tools
Tock includes guest profiles, notes, and operational views that support front-of-house execution. It also supports waitlist handling and communication workflows tied to reservations. These capabilities help staff coordinate service without relying entirely on separate spreadsheets or manual processes.
Not a delivery-first platform
While Tock can support certain ordering or experience sales use cases, its core design centers on reservations and experiences rather than dispatch, driver management, or last-mile delivery. Businesses primarily focused on on-demand delivery operations may need additional delivery logistics software. This can increase system complexity for delivery-centric restaurants.
Fit varies by restaurant type
The prepayment and ticketing model can be a mismatch for casual dining or high-walk-in concepts that prefer flexible seating and low-friction booking. Some venues may find deposits or prepaid policies create guest pushback depending on market expectations. As a result, adoption and configuration effort can be higher than with basic reservation tools.
Integration needs may add work
Restaurants often require integrations with POS, CRM/loyalty, and marketing tools to unify guest and transaction data. Depending on the existing stack, integration availability and implementation effort can be a deciding factor. Organizations may need technical support or middleware to achieve end-to-end reporting across systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Platform | $249 per month* | "Powered by Resy" — The tools to manage reservations, reduce no-shows, and keep your restaurant running smoothly. Standard payment processing fees apply. |
| Essential | $269 per month* | "Powered by Tock" — Reservation and table management tools. 3% fee on prepayments. Standard payment processing fees apply. |
| Premium | $399 per month* | "Powered by Tock" — All Essential features plus lower prepayment fees, POS integrations, premium support, and more. 2% fee on prepayments. Standard payment processing fees apply. |
| Platform 360 | $399 per month* | "Powered by Resy" — Everything in Platform plus more powerful reservations tools, event management, and guest insights. Standard payment processing fees apply. |
*Site notes: page states "Standard payment processing fees will apply."
Seller details
Squarespace, Inc.
New York, NY, USA
2003
Private
https://www.squarespace.com/
https://x.com/squarespace
https://www.linkedin.com/company/squarespace/
