OptimoRoute
Field service management software
Route planning software
Distribution software
Asset inspection software
Equipment maintenance software
Maintenance management software
Work order software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$35.10 per driver per month
Free Trial
Free version unavailable
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Transportation and logistics
What is OptimoRoute
OptimoRoute is a cloud-based route planning and scheduling platform used to optimize daily routes and dispatch plans for field teams. It supports use cases such as last-mile delivery, field service visits, and recurring customer stops, with tools for driver/technician scheduling, capacity constraints, and ETA tracking. The product combines route optimization with execution features such as mobile driver apps, proof of delivery, and customer notifications. It is typically used by operations and dispatch teams that need to plan and monitor multi-stop routes across a fleet.
Constraint-based route optimization
OptimoRoute plans routes using operational constraints such as time windows, service durations, vehicle capacities, and driver schedules. This supports multi-stop routing scenarios that are common in delivery and field service operations. It also supports recurring orders and multi-day planning, which helps teams manage ongoing route schedules.
Execution and driver mobile app
The platform includes a mobile app for drivers/field staff to view assigned stops, capture status updates, and record proof of delivery or completion. Dispatchers can monitor route progress and ETAs during the day. Customer-facing notifications and tracking links help reduce inbound “where is my driver” inquiries for delivery-style workflows.
Integrations and data import options
OptimoRoute provides API and integration options to connect with external systems that generate orders or customer records. It also supports spreadsheet/CSV-based imports for organizations that do not have a dedicated integration team. These options make it feasible to deploy alongside broader business systems without replacing them.
Limited full FSM depth
While it supports scheduling and field execution, OptimoRoute is not a full field service management suite with deep service contract management, complex entitlement logic, or end-to-end service lifecycle features. Organizations that require advanced technician skill matching, parts logistics, or complex service workflows may need additional systems. This can increase integration and process complexity for service-centric businesses.
Not a full CMMS/EAM
The product focuses on routing and dispatch rather than asset-centric maintenance management. It does not typically provide the depth expected for preventive maintenance programs, asset hierarchies, meter-based triggers, or maintenance inventory controls. Teams needing comprehensive maintenance management may treat it as a routing layer rather than the system of record.
Reporting and customization tradeoffs
Operational reporting is oriented around routing, stops, and driver performance rather than highly customizable analytics across finance, inventory, and service operations. Complex organizations may find they need external BI tools or exports to meet internal reporting standards. Workflow customization is generally narrower than low-code platforms used for broader process automation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Lite | $35.10 per driver/month (billed annually); monthly billing available (equivalent monthly price: $39.00) | Mobile App for drivers; Route history; Export to Excel, Garmin & More; Plan as often as you like; Upgrades included; Up to 700 orders at once; Live Tracking; Web Service API; Live ETA & Breadcrumbs. 30-day free trial available. |
| Pro | $44.10 per driver/month (billed annually); monthly billing available (explicitly shown on site as $49 per driver/month in FAQ/example) | All Lite features plus: Up to 1000 orders at once; Analytics; Weekly Planning (contact to activate); Realtime Order Tracking; Proof of Delivery; Customer Feedback. 30-day free trial available. |
| Custom (Enterprise) | Contact Sales (custom pricing) | Designed for thousands of orders at once; Pickup & Delivery; Multi-day long-haul routes; Commercial routing; Access to advanced features; Technical consulting & expert support; Mobile app; Live tracking; API; Analytics. Contact sales@soptimoroute.com for pricing. |
Seller details
OptimoRoute Inc.
San Francisco, California, United States
2013
Private
https://optimoroute.com/
https://x.com/optimoroute
https://www.linkedin.com/company/optimoroute
