Orum
Auto dialer software
Outbound call tracking software
Sales acceleration software
Predictive dialer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Orum
Orum is an outbound calling platform that helps sales development and outbound sales teams place more live calls by automating dialing workflows. It provides power and parallel dialing, call routing, and voicemail automation to increase talk time while keeping reps in a sales workflow. Orum is typically used for high-volume prospecting and follow-up calling, and it integrates with common CRMs and sales engagement tools to log activity and manage call outcomes.
High-volume outbound dialing
Orum focuses on increasing live conversations through power/parallel dialing and automated call progression. This supports SDR and BDR teams that run high-cadence outbound motions. The product is purpose-built for outbound prospecting rather than general contact center operations.
Workflow automation for reps
Orum automates repetitive steps such as moving to the next number, handling unanswered calls, and dropping voicemails. This reduces manual dialing and tab-switching during call blocks. Teams can standardize dispositions and outcomes to improve consistency in activity logging.
Integrations with sales stack
Orum commonly integrates with CRMs and sales engagement systems to sync contacts, tasks, and call outcomes. This helps keep call activity tied to pipeline records and sequences. Integration support is important in this category because many alternatives bundle dialing inside broader sales platforms.
Outbound-first feature scope
Orum is optimized for outbound prospecting and may not cover the full set of inbound, omnichannel, and workforce features expected from a full contact center platform. Organizations needing advanced IVR, inbound queue management, or complex routing may require additional systems. This can increase overall stack complexity for teams with mixed inbound/outbound needs.
Compliance and deliverability constraints
Parallel/predictive-style dialing can introduce compliance considerations depending on region, calling lists, and dialing modes. Some teams may need stricter controls, consent management, and auditing than a sales dialer provides out of the box. Legal and carrier policies can also affect connect rates and calling performance.
Best fit for larger volumes
The value of an auto dialer is highest when teams run dedicated call blocks and high daily call volumes. Smaller teams or low-volume outbound motions may not realize the same productivity gains versus simpler calling tools. Adoption also depends on rep coaching and process changes to use dialing sessions effectively.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Launch | Request pricing (minimum 3-seat) | Unlimited dials; 5 Caller IDs per month; Parallel dialing (up to 5 lines); Analytics & reporting; Salesfloor; Boost Connect; Multi-integration. |
| Ascend | Request pricing (minimum 3-seat) | International calling (160+ countries/regions); Data enrichment (200 credits/month); Parallel dialing (up to 10 lines); 10 caller IDs per user/month; AI conversation acceleration; Standard coaching suite; Advanced roles & permissions; Add-ons available (AI Coaching, Webhooks, Ascend Limited). |
Notes: Orum's public pricing page requires requesting pricing for plan costs and does not list numeric prices. The pricing page states paid plans have unlimited dials and that the free trial is limited to 500 dials (no duration specified).
Seller details
Orum, Inc.
San Francisco, CA, USA
2018
Private
https://www.orum.com/
https://x.com/orum_io
https://www.linkedin.com/company/orum-io/
