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Outplay

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$39 per user per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Media and communications
  3. Professional services (engineering, legal, consulting, etc.)

What is Outplay

Outplay is a sales engagement platform used by sales development and inside sales teams to run multi-channel outbound sequences across email, phone, and social touchpoints. It supports prospecting workflows such as cadence management, email tracking, call logging, and meeting scheduling, typically alongside a CRM. The product also includes AI-assisted features intended to help users draft messages and prioritize outreach activities.

pros

Multi-channel cadence execution

Outplay supports structured sequences that combine email steps with calling tasks and other touchpoints. This helps teams standardize outbound processes and reduce manual follow-up work. The workflow orientation fits SDR/BDR teams that need repeatable playbooks rather than ad hoc outreach.

Email tracking and deliverability controls

The platform includes email tracking capabilities such as opens/clicks and templates used within sequences. It also provides controls commonly used to reduce sending risk (for example, managing sending behavior and domain/mailbox setup guidance). These features are relevant for teams that rely heavily on outbound email volume and need operational visibility.

Calling workflow and activity capture

Outplay includes a dialer/calling workflow designed to keep reps in a single interface while executing call tasks from cadences. It captures call-related activity for reporting and follow-up, which can reduce reliance on separate call tracking tools. This is useful for teams that want email and calling performance measured together at the sequence level.

cons

Not a full CRM replacement

Outplay focuses on engagement execution rather than end-to-end CRM functions such as complex opportunity management, forecasting, and territory modeling. Many organizations still need a separate CRM as the system of record. This can add integration and data-governance work to keep records synchronized.

AI value depends on data

AI-assisted writing and prioritization features typically perform best when there is sufficient historical activity data and consistent usage patterns. Teams with limited outbound volume or inconsistent logging may see less benefit. Some users may still prefer manual review to ensure messaging quality and compliance.

Administration and deliverability overhead

Running high-volume outbound sequences requires ongoing administration, including mailbox/domain configuration, list hygiene, and monitoring of sending reputation. These operational tasks are not eliminated by the platform and may require additional tools or processes. Smaller teams without dedicated ops support may find this burdensome over time.

Plan & Pricing

Plan Price Key features & notes
Free $0 (Free forever) Automated email sequences, send 200 emails/day, email open/reply/click tracking, sequence library, Chrome extension, view hot leads.
Starter $39 per month (billed annually) 1 user included; 5,000 active prospects/month; 20,000 prospects storage; 5 mailboxes; unlimited emails; AI Sequence Writer; CRM integrations; custom domain; A/B testing; triggers automation; chat support; 7-day free trial.
Growth $89 per user/month (billed annually) Everything in Starter plus: unlimited prospects; 5 emailboxes per user; multichannel outreach (email/phone/SMS/WhatsApp/website chat); unlimited sequences; Salesforce & Dynamics 365 integrations; basic dialer; website tracking; outbound chat; transcription (240 min) and conversation recording allowances.
Enterprise $139 per user/month (billed annually) Everything in Growth plus: 15 emailboxes per user; power dialer & auto-drop voicemail; call recording storage; advanced team management, roles & permissions; SSO (Okta & SAML); dedicated success manager; extended transcription/recording storage; custom compliance/security features.
AI SDR (separate product) Starts from $99 per month (billed annually) AI SDR product to scale outreach: includes 300 lookalike leads, unlimited AI SDR agents, AI personalization, Auto & Co-pilot modes, auto-generate sequences; starts from 1,000 active prospects.

Add-ons (official site):

  • AI SDR - ICP Leads: $50/month for 500 targeted ICP leads.
  • CI Transcription: $65/month for 100 hours of transcription.
  • Phone numbers / voice & SMS: Outplay passes through Twilio pricing (example: US Voice+SMS number $1.00/month).

Seller details

Outplay Inc.
San Francisco, California, United States
2018
Private
https://outplayhq.com/
https://x.com/outplayhq
https://www.linkedin.com/company/outplayhq

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Outplay

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