Pabau Practice Management
Clinical documentation software
EHR software
Medical practice management software
Patient case management software
Patient engagement software
Medical spa software
Telemedicine software
Spa and salon management software
Health care software
Patient experience software
Specialty practice management software
Emergency department software
EMR software
Hospital management information system software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$62 per user per month
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- Healthcare and life sciences
- Professional services (engineering, legal, consulting, etc.)
- Information technology and software
What is Pabau Practice Management
Pabau Practice Management is a cloud-based practice management platform used by clinics and aesthetic/medical spa providers to run day-to-day operations. It combines online booking, scheduling, client/patient records, clinical notes, invoicing, and communications in a single system. The product is commonly used by multi-location practices that need staff calendars, automated reminders, and configurable forms and templates. It also includes tools oriented to elective and cash-pay services such as treatment packages, memberships, and consent workflows.
Strong booking and scheduling
The platform provides online booking, staff and room calendars, and automated reminders to reduce manual scheduling work. It supports multi-location operations and role-based access for front desk and clinical staff. These capabilities align well with appointment-driven practices where throughput and calendar utilization are central.
Integrated CRM and communications
Pabau includes built-in messaging and marketing-style workflows such as reminders, follow-ups, and review requests tied to appointments and client records. This reduces reliance on separate tools for basic patient engagement and retention activities. For cash-pay practices, this can simplify outreach and pipeline tracking around consultations and repeat visits.
Clinic-to-payment workflow coverage
The system connects clinical documentation (notes, forms, consent) with billing artifacts such as invoices, packages, and memberships. This supports end-to-end workflows from consultation through treatment and payment without exporting data between multiple systems. It is particularly relevant for aesthetic and specialty clinics that need documentation plus point-of-sale style operations.
Not a full hospital EHR
While it supports clinical notes and patient records, it is not positioned as a comprehensive hospital information system for inpatient, ED, or complex care settings. Organizations needing deep interoperability, advanced order management, or hospital-grade modules may find gaps. Larger provider environments often require additional certified EHR capabilities and integrations.
Integration depth varies by stack
Practices that depend on specific labs, imaging, clearinghouses, or regional health information exchanges may need custom integration work. Availability and maturity of integrations can vary by geography and by the external vendor ecosystem. This can increase implementation effort compared with platforms that focus primarily on standardized medical billing and interoperability.
Configuration can increase complexity
The product’s flexibility (templates, forms, workflows, packages) can require careful setup to match a clinic’s processes. Teams may need dedicated time for data migration, template design, and staff training to maintain consistent documentation and reporting. Smaller practices may find the administrative overhead higher than simpler scheduling-first tools.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $62 per user/month (monthly) | 1 user, up to 100 clients. Full Pabau platform included (scheduling, client records/EMR, forms & charting, online booking, payments/POS, packages & memberships, marketing tools). Save 10% on annual. |
| Solo | Contact sales / Book a demo | 1 user, unlimited clients. Price not published on site; requires demo/quote. |
| Team | Contact sales / Book a demo | 2–3 users, unlimited clients. Price not published on site; requires demo/quote. |
| Medium | Contact sales / Book a demo | 4–5 users, unlimited clients. Price not published on site; requires demo/quote. |
| Group | Contact sales / Book a demo | 6–15 users, unlimited clients. Price not published on site; requires demo/quote. |
| Enterprise | Contact sales / Book a demo | 16+ users, multi-location support, dedicated onboarding/account management; custom quote. |
Optional add-ons (listed on Pabau site):
- Marketing Plus — $83 per month (per location/plan) — advanced marketing automation, unlimited email campaigns, templates, webhooks. (14-day trial available).
- Care Plus — $125 per month — enhanced clinical/care tools, unlimited Echo AI, high-res photo tools. (14-day trial available).
- Insights Plus — $46 per month — advanced analytics and dashboards.
Notes: Pricing is per user and per location (except Enterprise multi-site); monthly and annual billing available; prepaid terms offer discounts (see terms). All prices exclude VAT/sales tax.
Seller details
Pabau Ltd
London, United Kingdom
Private
https://pabau.com/
https://x.com/pabau
https://www.linkedin.com/company/pabau/
