Cliniko
Medical practice management software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$45 per month
Free TrialFree version
Small
Medium
Large
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What is Cliniko
Cliniko is a cloud-based practice management system for healthcare clinics that need appointment scheduling, patient records, invoicing, and basic reporting. It is commonly used by allied health and private practices to manage day-to-day operations across one or more locations. The product emphasizes a streamlined workflow for booking, clinical notes, and payments rather than highly specialized, program-specific modules. It supports integrations for payments and communications to fit into existing clinic toolsets.
Strong scheduling and reminders
Cliniko provides configurable appointment types, practitioner calendars, and multi-location scheduling. It supports automated appointment reminders to reduce no-shows and administrative follow-up. The scheduling workflow is designed for front-desk efficiency and is typically sufficient for small to mid-sized clinics without complex program structures.
Integrated clinical documentation
Cliniko includes patient records and note templates to document encounters within the same system used for scheduling and billing. It supports attaching files and maintaining a longitudinal record per patient. This reduces reliance on separate document tools for many general practice workflows.
Operational billing and payments
Cliniko supports invoicing and payment capture through integrations, enabling clinics to reconcile appointments with charges. It provides basic financial and operational reporting for monitoring revenue and utilization. For practices that do not require advanced payer workflows, this can cover core billing needs with less configuration overhead.
Limited specialty-specific workflows
Cliniko is a general practice management platform and may not include deep, specialty-specific modules found in more specialized therapy, behavioral health, or senior-living-focused systems. Practices needing program management, highly structured treatment plans, or discipline-specific outcome tooling may require add-ons or a different system. This can increase reliance on external tools for specialized clinical and operational requirements.
Payer and claims complexity constraints
Organizations with complex insurance billing, high-volume claims processing, or advanced revenue cycle requirements may find Cliniko’s billing capabilities less comprehensive than systems built around payer workflows. Depending on region and payer mix, clinics may need third-party clearinghouse or billing services. This can add integration and process complexity for larger operations.
Enterprise governance features vary
Cliniko is often a fit for smaller organizations, but larger groups may require more advanced enterprise controls such as granular role design, complex approval workflows, or extensive audit and compliance reporting. Multi-entity reporting and standardized governance across many sites can require additional process work. Buyers should validate administrative controls against internal compliance and IT requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| 1 practitioner | $45 /mo | Includes every Cliniko feature; unlimited admin & reception users, unlimited locations, unlimited file storage, unlimited patients, 100% free support. |
| 2–5 practitioners | $95 /mo | Same features as above; priced for small teams. |
| 6–8 practitioners | $145 /mo | Same features; scales for mid-size clinics. |
| 9–12 practitioners | $195 /mo | Same features; multi-practitioner pricing tier. |
| 13–25 practitioners | $295 /mo | Same features; designed for larger clinics. |
| 26–200 practitioners | $395 /mo | Enterprise-sized tier; same included features. |
Notes: Prices are listed in United States dollars (USD). SMS credits cost $0.10 (10¢) per message. Annual billing option available (one month free per year). Registered charities and educational institutions can receive a free subscription.
Seller details
Cliniko Pty Ltd
Melbourne, VIC, Australia
2011
Private
https://www.cliniko.com/
https://x.com/cliniko
https://www.linkedin.com/company/cliniko/
