Paubox
Email archiving software
Data loss prevention (DLP) software
Secure email gateway software
Cloud email security solutions
Email anti-spam software
Email encryption software
HIPAA compliant messaging software
Data security software
Email security software
Data recovery software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$32 per month
Free TrialFree version
Small
Medium
Large
- Media and communications
- Real estate and property management
- Healthcare and life sciences
What is Paubox
Paubox is a cloud-based email security and HIPAA-focused messaging platform designed to help healthcare organizations send and receive protected health information (PHI) over email. It provides inbound email threat protection and outbound encryption controls, typically integrating with Microsoft 365 and Google Workspace without requiring recipients to use a portal for many message types. The product is commonly used by healthcare providers, billing teams, and administrative staff to reduce email-borne risk while supporting HIPAA-aligned workflows. It also offers add-on capabilities such as email archiving and secure web forms depending on the plan.
Healthcare-focused email encryption
Paubox centers its core workflow on HIPAA-aligned email communication, including encryption for outbound messages containing PHI. In many configurations it supports “direct-to-inbox” delivery, reducing the need for recipients to authenticate to a separate portal. This can lower friction for patient and partner communications compared with portal-centric approaches. The focus on healthcare use cases aligns policies, templates, and administrative controls with common compliance needs.
Cloud email platform integration
Paubox is designed to integrate with common cloud email platforms used by small and mid-sized organizations, particularly Microsoft 365 and Google Workspace. This approach typically avoids replacing the existing mail system and instead layers security and encryption controls on top. Centralized administration supports organization-wide policy enforcement for outbound encryption and inbound filtering. For teams standardizing on cloud email, this can simplify deployment compared with on-premises archiving or gateway appliances.
Inbound threat and spam filtering
The platform includes secure email gateway functions such as anti-spam and anti-phishing controls to reduce malicious and unwanted inbound email. These controls complement outbound encryption by addressing a major source of healthcare security incidents: email-borne threats. Administrative features such as quarantine management and policy tuning support ongoing operations. This combination can reduce the need to manage separate vendors for encryption and basic inbound email security.
Archiving depth varies by plan
Email archiving and retention features are not always the primary focus of Paubox compared with products built specifically for long-term supervision, legal hold, and eDiscovery. Organizations with stringent retention, supervision, or regulatory review requirements may need to validate capabilities such as advanced search, export formats, chain-of-custody reporting, and granular retention policies. Some archiving functions may be offered as add-ons or depend on the selected package. Buyers should confirm whether requirements for litigation hold and compliance review are fully met.
Limited DLP compared to specialists
While Paubox supports encryption and policy-based controls, it may not provide the same breadth of enterprise DLP features as dedicated DLP suites. Advanced capabilities such as extensive content classifiers, endpoint coverage, and cross-channel DLP (email, web, SaaS, devices) may require additional tools. For organizations needing complex data classification and incident workflows, Paubox may function as one layer rather than a complete DLP program. Validation of rule granularity and reporting is important for regulated environments.
Continuity and recovery scope
Paubox is primarily positioned around secure messaging and email security rather than full mailbox continuity and disaster recovery. If an organization requires robust continuity during email platform outages, granular point-in-time restore, or broad backup coverage beyond email, it may need separate continuity/backup products. The extent of recovery features can vary by offering and integration method. Buyers should confirm RPO/RTO expectations and restore workflows for their environment.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard (Email Suite) | Listed starting at $29.00 per month (per Paubox blog, Jan 9, 2024). Note: Paubox support FAQ (Feb 18, 2026) states a minimum subscription of $32/month (billed annually) covering up to 5 email addresses — see notes. | Automatic outbound encryption, secure calendar invites, secure contact forms, BAA included, 14-day free trial included. |
| Plus (Email Suite) | Listed starting at $59.00 per month (per Paubox blog, Jan 9, 2024). Current published per-user pricing not shown on dynamic pricing page; contact sales for exact quote. | Everything in Standard plus inbound email security (malware, ransomware, phishing protection), ExecProtect+ display-name spoofing protection, transcription of audio attachments. |
| Premium (Email Suite) | Listed starting at $69.00 per month (per Paubox blog, Jan 9, 2024). Current published per-user pricing not shown on dynamic pricing page; contact sales for exact quote. | Everything in Plus plus email archiving (unlimited storage), data loss prevention (DLP), archiving search/export, advanced filtering. |
Additional Paubox products (official site):
Paubox Marketing: Free tier available — Free plan for first 100 contacts (per Paubox Marketing pricing page). Paid tiers (Pro) exist for larger contact lists; see Paubox Marketing pricing page for details.
Paubox Email API: Offers pro/paid plans for transactional PHI email delivery (official pricing page shows plan structure but dynamic pricing UI may require signup/contact for exact rates).
Seller details
Paubox, Inc.
Honolulu, Hawaii, US
2015
Private
https://www.paubox.com/
https://x.com/paubox
https://www.linkedin.com/company/paubox/
