PointClickCare Skilled Nursing Platform
Home care agency management software
EHR software
Revenue cycle management software
Value-based performance management analytics software
Health care software
Ambulatory software
eMAR software
Health care operations software
Long term post acute care
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is PointClickCare Skilled Nursing Platform
PointClickCare Skilled Nursing Platform is a cloud-based software suite designed to support clinical documentation and operational workflows in skilled nursing and other long-term post-acute care settings. It is used by nursing facility administrators, nursing staff, therapy teams, and billing/finance teams to manage resident records, care delivery processes, and reimbursement-related activities. The platform combines EHR functions with modules that support care coordination, quality reporting, and financial workflows oriented to SNF reimbursement models.
Purpose-built for SNF workflows
The product is designed around skilled nursing facility processes such as resident charting, care planning, and interdisciplinary team workflows. This focus typically reduces the need to adapt home-care-centric tools to facility-based requirements like census management and unit-level operations. It aligns day-to-day documentation with common SNF compliance and survey-readiness needs.
Integrated clinical and billing
The platform links clinical documentation to reimbursement-related workflows, which can reduce duplicate data entry between nursing documentation and billing processes. This integration supports more consistent capture of diagnoses, services, and supporting documentation used in claims and audits. It is well-suited for organizations that want a single system spanning clinical and revenue-cycle-adjacent tasks rather than separate point solutions.
Supports quality and reporting
The platform includes capabilities used for quality measurement, reporting, and performance monitoring in facility settings. These functions help organizations track operational and clinical indicators that affect reimbursement and regulatory reporting. Compared with tools primarily built for scheduling and visit management, it provides deeper facility-oriented reporting tied to resident records.
Less aligned to home care
Although it can support post-acute care broadly, the Skilled Nursing Platform is centered on facility-based workflows rather than non-medical personal care or home care visit operations. Organizations focused on caregiver scheduling, EVV, and field staff mobile workflows may need additional systems or integrations. This can increase total cost and implementation complexity for mixed service lines.
Implementation and change management
Deploying an enterprise SNF platform typically requires significant configuration, data migration, and staff training across clinical and administrative roles. Facilities may need to redesign documentation practices to match structured workflows and reporting requirements. Smaller operators can find the rollout effort heavier than lighter-weight tools aimed at narrower use cases.
Integration dependencies for ecosystem
Facilities often rely on external systems for labs, pharmacy, imaging, payer connectivity, and hospital data exchange, and outcomes depend on the quality and scope of available integrations. Some interfaces may require additional fees, third-party participation, or project work to implement and maintain. This can affect timelines for interoperability initiatives and cross-continuum data sharing.
Plan & Pricing
Pricing model: Quote-based subscription (customized) Public pricing: Not published on vendor site; prospective customers must contact PointClickCare for a quote. Known cost structure (from PointClickCare official Costs page):
- CORE EHR: One-time implementation fee and ongoing monthly charges per organization or contracted bed.
- Mobile electronic prescribing / Practitioner Engagement app: Additional one-time setup and monthly fees for mobile prescribing (if applicable).
- Some capabilities/add-ons are explicitly listed as having no additional cost (e.g., certain compliance software; Connected Care Center activation described as "no additional cost").
- Data migration & extracts: Priced by data volume and transformation requirements.
- Dictation service / optional features: Contracted separately; pricing depends on seats and term.
Notes: No dollar amounts or public per-user/per-bed rates are published on the official site; pricing is module-dependent and quote-based.
Seller details
PointClickCare Technologies, Inc.
Mississauga, Ontario, Canada
2000
Private
https://pointclickcare.com/
https://x.com/PointClickCare
https://www.linkedin.com/company/pointclickcare/
