QTS Service Delivery Platform
Colocation hosting providers
Web hosting providers
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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Small
Medium
Large
- Healthcare and life sciences
- Public sector and nonprofit organizations
- Banking and insurance
What is QTS Service Delivery Platform
QTS Service Delivery Platform is a set of tools and services used to provision, manage, and support data center services delivered by QTS, including colocation and related infrastructure services. It is used by enterprises and service providers that need space, power, connectivity, and operational support in QTS facilities, often alongside managed services and interconnection options. The platform centers on service ordering, operational workflows, and visibility into service delivery within QTS data centers.
Integrated with QTS facilities
The platform is designed around QTS’s own data center operations, which can simplify ordering and delivery of colocation-related services. This tight alignment can reduce handoffs between sales, provisioning, and operations compared with using separate third-party systems. It also supports use cases where customers need consistent processes across multiple QTS sites.
Supports enterprise service workflows
Service-delivery tooling typically includes request handling, provisioning steps, and operational status tracking that align to enterprise change-control expectations. This helps customers manage adds/moves/changes for cabinets, cross-connects, and related services through a structured process. It is a fit for organizations that prioritize documented workflows over self-managed infrastructure.
Colocation plus adjacent services
QTS commonly bundles colocation with connectivity, managed services, and on-site operational support, and the platform reflects that broader service catalog. This can be useful for customers that want a single provider relationship for facility and supporting services. It also reduces the need to coordinate multiple vendors for routine data center tasks.
Provider-specific by design
Because it is tied to QTS facilities and service catalog, the platform does not function as a vendor-neutral management layer across multiple colocation providers. Customers with a multi-provider strategy may still need separate portals and processes for other sites. This can limit standardization across a heterogeneous footprint.
Limited transparency on features
Publicly available, product-level documentation and pricing for the platform can be less detailed than what is typical for mass-market web hosting portals. As a result, buyers may need direct engagement to validate capabilities such as APIs, reporting depth, and integration options. This can slow early-stage evaluation compared with providers that publish extensive self-serve documentation.
Not a typical web hosting stack
Despite overlap with hosting-related categories, the platform is primarily oriented to data center service delivery rather than shared hosting control panels or developer-focused hosting features. Organizations looking for turnkey website hosting (domains, email hosting, one-click apps) may find the offering less aligned to those needs. It is better suited to infrastructure and facility-centric requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| QTS Service Delivery Platform (SDP) | Not publicly listed — Contact sales / Request a demo | SDP is a customizable platform for connect/visualize/operate/optimize data center operations (power, environmental, asset visibility). Official site directs users to "Request a demo" and does not show subscription tiers or public pricing. |
SmartCart Service Catalog (official QTS rate card) — usage-based (officially published on QTS site): Pricing model: Pay-as-you-go Free tier/trial: Unavailable (no free tier stated for SmartCart) Example costs:
- Subscription Usage (SmartCart session): $180 per hour (billed in 15-minute increments).
- Ad Hoc Requests: $200 per hour (billed in 15-minute increments).
- Expedite Fee: $400 per session (one-time). Notes: If a customer has a contracted remote-hands rate, that contracted rate applies (and may not display in the SDP billing window).
Seller details
QTS Realty Trust, Inc.
Overland Park, Kansas, United States
1999
Public
https://www.qtsdatacenters.com/
https://x.com/QTSDataCenters
https://www.linkedin.com/company/qts-data-centers
