RepairShopr
Retail POS systems
Retail management software
Repair shop software
POS software
Retail software
Retail shop design software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$59.99 per month
Free TrialFree version
Small
Medium
Large
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What is RepairShopr
RepairShopr is a cloud-based repair shop management system that combines ticketing, customer management, invoicing, and point-of-sale workflows for device repair and small service businesses. It is used by repair shops and IT service providers to track jobs from intake through completion, manage parts and inventory, and take payments. The product emphasizes repair-specific features such as ticket statuses, device/asset tracking, and customer communications alongside retail POS capabilities.
Repair-centric ticketing workflows
RepairShopr centers operations around tickets and job statuses, which fits common repair intake, diagnostics, and completion processes. It supports associating customers, devices/assets, labor, and parts to a single work order. This structure is more aligned to repair operations than general-purpose retail POS tools that focus primarily on sales transactions.
POS plus invoicing in one
The platform combines POS checkout with invoicing and payment collection tied to repair tickets. This helps shops handle mixed transactions such as parts sales, deposits, and service labor without switching systems. For small teams, having sales and service records in one database can reduce reconciliation work compared with using separate POS and repair tracking tools.
Inventory and parts tracking
RepairShopr includes inventory management features aimed at parts usage within repairs as well as retail sales. It supports tracking items used on tickets and maintaining stock levels for commonly used components. This is useful for repair businesses that need tighter linkage between work orders and parts consumption than typical retail-only systems.
Limited retail merchandising depth
RepairShopr is primarily designed for repair and service workflows rather than complex retail merchandising. Organizations needing advanced retail capabilities (for example, sophisticated promotions, multi-store assortment planning, or deep omnichannel retail features) may find the retail toolset less comprehensive than platforms built first for retail operations. This can matter for businesses where retail sales outweigh service work.
Not a store design tool
Although it can support retail operations, RepairShopr does not function as retail shop design software in the sense of floor planning, planograms, or store layout design. Teams looking for tools to design physical store layouts or optimize shelf placement will need separate software. The product focus remains operational management rather than store design.
Fit varies for larger chains
RepairShopr is commonly positioned for small to mid-sized repair businesses and may not match enterprise requirements out of the box. Larger organizations may require more formal controls around roles, auditability, integrations, and standardized multi-location reporting. Depending on the deployment, these needs can increase implementation effort or require additional systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $59.99 per month (billed annually) / $69.99 per month (month-to-month) | 75 tickets & invoices/month; 1 location; 1 user; POS; Integrated payments; Customer portal; Estimates; Time clock; Job timer; QuickBooks integration; SMS allotment (varies by plan) — see notes. |
| Repair Shop | $129.99 per month (billed annually) / $139.99 per month (month-to-month) | Unlimited tickets & invoices; 1 location; up to 10 user accounts; POS; Marketing (Marketr); Customer portal; Reporting; Recurring invoicing; QuickBooks integration; SMS allotment (varies). |
| Big Chain | $139.99 per location per month (billed annually) / $149.99 per location per month (month-to-month) | Unlimited tickets & invoices; 2+ locations support; up to 10 user accounts; same core features as Repair Shop plan; suited for multi-location operations. |
Notes:
- SMS is a paid service with different plans including varying monthly SMS allotments (see RepairShopr help pages).
- Snail Mail (physical mail) is only available in the U.S.; it requires purchasing "stamp credits" separately (no stamps included).
Seller details
RepairShopr LLC
San Diego, California, United States
2009
Private
https://www.repairshopr.com/
https://x.com/repairshopr
https://www.linkedin.com/company/repairshopr
