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Resolver

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Ease of management
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User corporate size
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User industry
  1. Media and communications
  2. Information technology and software
  3. Professional services (engineering, legal, consulting, etc.)

What is Resolver

Resolver is a governance, risk, and compliance (GRC) platform used to manage enterprise risk, operational risk, incidents, investigations, audits, and compliance activities in a single system. It is typically used by risk, compliance, internal audit, security, and investigations teams to standardize workflows, document controls, and track remediation. The product emphasizes configurable workflows, centralized case and incident records, and reporting that links events and controls to risk and business impact. It also supports third-party risk processes and security-related use cases that require evidence collection and audit trails.

pros

Broad GRC and security scope

Resolver supports multiple adjacent programs—ERM, operational risk, audit, incident management, investigations, and compliance—within one platform. This can reduce the need to maintain separate tools for risk registers, case management, and audit workpapers. Organizations can map incidents and findings back to risks, controls, and remediation actions to maintain traceability. This breadth is useful for teams that need cross-functional reporting across risk and security domains.

Configurable workflows and data model

The platform is designed around configurable forms, workflows, and taxonomies so teams can align processes to internal policies. This helps standardize intake, triage, investigation steps, approvals, and corrective actions without relying entirely on custom development. Configuration supports different business units and program types while keeping a common data structure. It is well-suited to organizations that need consistent governance with local variations.

Audit trails and reporting linkage

Resolver maintains structured records for incidents, investigations, audits, and remediation with time-stamped activity history. This supports defensible documentation for compliance reviews and internal governance. Reporting can connect events, controls, and actions to risk themes and business impact for management oversight. These linkages are important for demonstrating how issues are identified, assessed, and resolved over time.

cons

Implementation can be resource-intensive

Because the product is highly configurable and spans multiple programs, initial setup often requires significant process definition and data modeling. Organizations may need dedicated administrators and stakeholder alignment to avoid inconsistent taxonomies and duplicate workflows. Data migration from spreadsheets or legacy tools can add time and complexity. Smaller teams may find the rollout heavier than simpler checklist-style tools.

User experience varies by module

A platform that covers audits, cases, incidents, and third-party risk can present different navigation patterns and screens across modules. End users may require training to follow the intended workflows and to enter data consistently. If configurations proliferate, the interface can feel less standardized across departments. This can affect adoption for occasional users outside core risk and compliance teams.

Not a specialized moderation tool

Although it can support investigations and case workflows, it is not purpose-built for high-volume consumer content moderation operations. Capabilities such as real-time queue management at massive scale, automated policy enforcement, and native integrations with social/content platforms may require additional tooling. Teams focused primarily on moderation may need complementary systems for ingestion and automated classification. Resolver fits better when moderation is one component of a broader risk and compliance program.

Plan & Pricing

Plan Price Key features & notes
Custom / Contact Sales Custom pricing — request a tailored quote Resolver’s pricing is quoted per-customer based on selected solutions/modules, level of customization, and number of active users. Bundling discounts available; 24/7 global support; no hidden fees stated. Pricing details are provided via Resolver’s pricing/contact-sales page.

Seller details

Resolver Inc.
Toronto, Ontario, Canada
2000
Private
https://www.resolver.com/
https://x.com/resolverinc
https://www.linkedin.com/company/resolver-inc/

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