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RunSignup

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
Pay-as-you-go
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Free version
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What is RunSignup

RunSignup is a race registration and event management platform used by running events and endurance race organizers. It supports online registration, fundraising, email marketing, participant management, and integrations for timing and results workflows. The product is commonly used by race directors who want a single system for registration plus operational tools such as reporting, packet pickup support, and participant communications.

pros

End-to-end race operations

RunSignup combines registration, participant data management, reporting, and communications in one platform. Organizers can manage common race workflows such as discounts, teams, transfers, and add-ons without relying on separate tools. This reduces manual reconciliation between registration lists, payments, and participant communications.

Timing and results ecosystem

The platform supports integrations and workflows that align with chip-timed events and results publishing. This helps timing partners and race directors coordinate participant data, bib assignments, and post-race results distribution. It is positioned for endurance events where timing and results are central to the experience.

Built-in fundraising options

RunSignup includes fundraising capabilities that can be used for charity races and cause-based events. Organizers can set up fundraising pages and track fundraising performance alongside registrations. Keeping fundraising and registration in the same system simplifies reporting and participant support.

cons

Running-centric feature focus

The product is designed primarily around running and endurance race workflows. Organizations managing broader sports programs (e.g., leagues, multi-sport scheduling, officiating assignments) may find gaps compared with platforms built for those use cases. Some non-race competition formats can require workarounds.

Complexity for small events

Because it includes many configuration options (pricing rules, add-ons, transfers, communications, and reporting), setup can take time for first-time or small-event organizers. Users may need training to use advanced features effectively. This can be more than what very simple events require.

Limited public pricing clarity

Total cost can depend on event setup choices and processing/transaction structures rather than a single flat subscription price. This can make it harder to estimate costs without modeling expected registration volume and payment methods. Organizations often need to validate fees and payout timing during evaluation.

Plan & Pricing

Pricing model: Pay-as-you-go (processing fees applied per transaction/cart total). No subscription or monthly fees for race organizers by default.

Free tier/trial: Permanent free tier for races (no subscription fee); no evidence of a time-limited free trial.

Processing fees (per cart total):

  • $0 — FREE
  • $0.01–$249.99 — 6% + $1
  • $250–$999.99 — 5% + $1
  • $1,000+ — 4% + $1

Donation processing: Flat 4% for donations (nonprofit accounts).

RaceDay Real-Time Technology Suite (for timing companies): $199 per year (annual subscription) — includes use for unlimited events and participants.

RaceJoy (participant tracking): Included for RaceJoy Certified Timers as part of the RaceDay Suite; otherwise available at a minimum of $750 per event for events not using RunSignup registration.

Optional/custom pricing: Partners/Timers can create custom partner pricing, apply per-registration fees, and adjust processing fee ranges. Processing fees can be paid by the registrant, absorbed by the race, or split 50/50.

Notes & limitations:

  • Free events incur no processing fees.
  • Some services (e.g., insurance add-ons or partner customizations) may have separate minimums or different fee structures.

(Information sourced only from RunSignup's official website: pricing pages, product pages, and help documentation.)

Seller details

RunSignup, Inc.
Moorestown, NJ, USA
2010
Private
https://runsignup.com/
https://x.com/RunSignup
https://www.linkedin.com/company/runsignup/

Tools by RunSignup, Inc.

RunSignup

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