Sendcloud
Drop shipping software
Package tracking software
Shipping software
Multicarrier parcel management solutions software
E-commerce software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€26 per month
Free TrialFree version
Small
Medium
Large
- Education and training
- Agriculture, fishing, and forestry
- Arts, entertainment, and recreation
What is Sendcloud
Sendcloud is a cloud-based shipping and parcel management platform that helps e-commerce businesses create shipping labels, manage carrier services, and automate post-purchase communications. It is used by online retailers and fulfillment teams to connect webshops and marketplaces with multiple parcel carriers from a single workflow. The product typically combines carrier rate management, label generation, returns handling, and branded tracking notifications. It focuses on multicarrier operations in Europe with integrations for common e-commerce platforms.
Multicarrier label and rate management
Sendcloud centralizes carrier selection, shipping methods, and label creation across multiple parcel carriers. This reduces the need to manage separate carrier portals and manual rate tables. It supports common workflows such as shipping rules, service mapping, and bulk label generation. For teams shipping across regions, it provides a single operational layer for carrier operations.
E-commerce platform integrations
Sendcloud integrates with widely used e-commerce platforms and marketplaces to import orders and push tracking details back to the storefront. This supports a streamlined pick-pack-ship process without custom development for many merchants. Integrations help keep order status and tracking synchronized. It is suited to SMB and mid-market merchants that want shipping capabilities embedded into their commerce stack.
Post-purchase tracking and returns
Sendcloud includes customer-facing tracking pages and notification workflows that can be branded. It also supports returns processes such as return label creation and return portal-style flows (availability depends on plan and region). These features help standardize the post-purchase experience across carriers. Operationally, it provides visibility into shipment status without relying solely on carrier sites.
Region and carrier coverage varies
Carrier availability and feature depth depend on the countries served and the specific carrier contracts supported. Organizations shipping heavily outside Sendcloud’s strongest regions may find gaps in carrier options or service levels. Some advanced carrier capabilities can require direct carrier agreements or specific plan tiers. This can limit suitability for globally distributed shipping programs.
Advanced workflows may need add-ons
More complex requirements—such as highly customized automation, multi-warehouse orchestration, or deep WMS/ERP processes—may require additional tooling or integrations. Sendcloud focuses primarily on parcel shipping and post-purchase rather than end-to-end fulfillment execution. Teams with complex operational constraints may need to pair it with dedicated inventory/fulfillment systems. Implementation effort can increase when non-standard workflows are required.
Not a dropshipping or real estate tool
While it supports e-commerce shipping operations, Sendcloud is not designed as a dropshipping management system for supplier onboarding, catalog sync, and purchase order automation. It also does not provide real estate-specific functionality such as listings, lease management, or property workflows. Buyers selecting from broad category lists may find it only fits the shipping and tracking portions of their needs. Using it for non-shipping categories typically requires separate specialized software.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | €0/mo | 1 user, 2 integrations; manual returns; email & live chat support. No subscription fee but you are billed per shipping label (Free plan users are billed per label). See pricing page for per-label fees and limits. |
| Lite | €33/mo (monthly) or €26/mo (annual, -20%) + label fee | 3 users, max 400 labels/month (4,800/yr). Monthly shows +€0.11 per label; annual shows +€0.10 per label (label processing fee). Email & live chat support; carrier pickups; customs docs; service point picker. Start free trial available. |
| Growth | €99/mo (monthly) or €79/mo (annual) + label fee | 5 users, max 1,000 labels/month (12,000/yr). Monthly +€0.10 per label; annual +€0.09 per label. Includes Pack & Go, branded tracking page, multi-language notifications, phone support. Start free trial available. |
| Premium | €195/mo (monthly) or €155/mo (annual) + label fee | 10 users, max 10,000 labels/month (120,000/yr). Monthly +€0.09 per label; annual +€0.08 per label. Adds automated returns management, tracking page analytics, shipping analytics, white-label branding. Start free trial available. |
| Pro | €799/mo (monthly) or €639/mo (annual) + label fee | Unlimited users, max 30,000 labels/month (360,000/yr). +€0.07 per label (monthly & annual shown). Includes CSM, guided onboarding, cross-border partnerships, dynamic delivery options. "Talk to an expert" / demo for Pro. |
| Enterprise | Custom | Tailored solution: custom pricing, extended support, custom development, advanced data/insights. Contact sales / Talk to an expert. |
Notes:
- Label processing fees are charged on top of subscription price; Sendcloud documents the per-label fees per plan and states that after exceeding the monthly label limit you pay an additional €0.15 per label on top of the original fee (e.g., Lite overage = €0.11 + €0.15 = €0.26 per extra label in monthly view / example in docs).
- Sendcloud shows both Monthly and Yearly (annual) prices with a -20% yearly discount on the pricing page.
- All prices and per-label fees cited above are taken from Sendcloud's official pricing page (Sendcloud.com/pricing).
Seller details
Sendcloud B.V.
Eindhoven, Netherlands
2012
Private
https://www.sendcloud.com/
https://x.com/sendcloud
https://www.linkedin.com/company/sendcloud/
