ShopKeep
Retail POS systems
POS software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$89 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Agriculture, fishing, and forestry
- Education and training
- Retail and wholesale
What is ShopKeep
ShopKeep is a cloud-based point-of-sale system designed for small and midsize retail and food-and-beverage businesses to run in-store checkout and manage day-to-day operations. It supports register workflows, product and inventory management, customer management, and sales reporting from a central dashboard. The product is commonly deployed on iPad-based setups with compatible peripherals and card processing. ShopKeep is part of Lightspeed’s retail portfolio following an acquisition, and it is positioned primarily for smaller merchants that want an all-in-one POS and payments bundle.
Retail-focused POS workflows
ShopKeep provides core retail POS capabilities such as item catalogs with variants, barcode scanning support (with compatible hardware), discounts, returns, and customer profiles. These features align with typical needs of single-location and small multi-location merchants. The system emphasizes straightforward register operations and back-office management rather than complex enterprise retail requirements.
Built-in reporting and analytics
ShopKeep includes sales reporting that helps operators track performance by product, category, and time period. Reports support routine operational tasks such as reconciling daily sales and monitoring staff activity. For many small businesses, the included reporting reduces reliance on external spreadsheets or separate analytics tools.
Payments and hardware ecosystem
ShopKeep is commonly sold with integrated card processing and a supported set of POS peripherals (e.g., receipt printers, cash drawers, barcode scanners). Integrated payments can simplify setup and reduce the number of vendors a merchant manages. This bundled approach is typical in the SMB POS segment and can speed deployment for new stores.
Less suited for enterprise retail
ShopKeep is generally oriented toward SMB retail and does not target complex enterprise scenarios such as highly customized promotions, advanced omnichannel orchestration, or large-scale store networks. Organizations with sophisticated merchandising, pricing, or centralized inventory planning may outgrow its operational depth. Larger retailers often require broader configurability and governance controls than SMB POS products provide.
Ecosystem and roadmap dependence
Because ShopKeep is owned by a larger POS vendor, product direction, packaging, and support processes can change as portfolios consolidate. Buyers may need to validate current feature availability, supported hardware lists, and long-term roadmap commitments during procurement. This is particularly important for merchants planning multi-year rollouts.
Integration depth varies by need
While ShopKeep supports common operational functions, integration requirements (e.g., accounting, ecommerce, loyalty, or advanced inventory tools) may require third-party connectors or additional services. The breadth and maturity of integrations can vary by region and merchant stack. Businesses with specialized workflows should confirm API/access options and integration coverage before standardizing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $89 USD / mo (monthly billing shown) | Retail POS; 1 register included; Integrated payments; Inventory management; Built-in Lightspeed eCommerce (Basic); In-store & online loyalty; Advanced sales, staff & inventory reports; 24/7 chat & phone support; “Contact sales” for custom quotes; page notes: “Annually (save up to 18%)” toggle available. |
| Core | $149 USD / mo (monthly billing shown) | Retail POS; 1 register included; Integrated payments; Inventory management; Built-in Lightspeed eCommerce; In-store & online loyalty; Advanced reports; Accounting, ecommerce & marketing integrations; API access, Workflows, Custom User Roles, SSO; 24/7 chat & phone support; Contact sales for custom pricing. |
| Plus | $289 USD / mo (monthly billing shown) | Retail POS; 1 register included; Integrated payments; Inventory management; Built-in Lightspeed eCommerce; In-store & online loyalty; Advanced sales/staff/inventory reports; API access; Workflows; Custom User Roles; SSO; 24/7 chat & phone support; Contact sales for enterprise/custom needs. |
Notes: All pricing and feature details taken from Lightspeed’s official Retail POS pricing page (ShopKeep now integrated into Lightspeed). The site shows an Annually toggle ("save up to 18%") and options for extra locations/additional registers that may affect total cost..
Seller details
Lightspeed Commerce Inc.
Montreal, Quebec, Canada
2005
Public
https://www.lightspeedhq.com/
https://x.com/LightspeedHQ
https://www.linkedin.com/company/lightspeed-commerce/
