TargetSolutions
Fire department software
Public safety software
EMS management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is TargetSolutions
TargetSolutions is a web-based training, credential, and compliance management system used by fire departments and other public safety agencies. It centralizes online course delivery, skills tracking, certifications, and policy acknowledgements to support readiness and regulatory reporting. The product is commonly used by training officers and administrators to assign curricula, document completion, and maintain personnel records across stations and roles.
Strong training and compliance tracking
The system focuses on assigning courses, tracking completions, and maintaining certification and credential records in one place. It supports recurring requirements and due-date management that training officers can use for ongoing compliance. This emphasis on training documentation differentiates it from incident-centric systems that primarily manage calls, reports, or dispatch workflows.
Centralized personnel documentation
TargetSolutions maintains individual training histories, qualifications, and acknowledgements that can be referenced during audits or internal reviews. Agencies can standardize how training and policy sign-offs are recorded across multiple stations. This reduces reliance on spreadsheets and paper files for training administration.
Designed for public safety workflows
The product is built around common fire/EMS training structures such as role-based assignments and skills/competency tracking. It supports multi-user administration for departments with distributed leadership and training responsibilities. This makes it practical for agencies that need consistent training governance across shifts and locations.
Not a full RMS or CAD
TargetSolutions primarily addresses training and compliance rather than end-to-end incident reporting, dispatch, or records management. Agencies typically still need separate systems for ePCR, NFIRS/NEMSIS reporting, or CAD/MDT operations. This can increase integration and data reconciliation work across platforms.
Integration depth varies by stack
Public safety agencies often operate multiple systems (scheduling, incident reporting, HR/payroll, identity management), and integration requirements can be complex. Depending on the agency’s environment, connecting training records to other operational systems may require additional configuration or vendor services. Limited or inconsistent integrations can lead to duplicate data entry.
Administrative setup can be time-intensive
Effective use typically requires building or tailoring curricula, roles, and certification rules to match department policies. Migrating historical training records and standardizing data across stations can take significant effort. Smaller agencies without dedicated training administration may find ongoing maintenance burdensome.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| TargetSolutions (subscription/enterprise offerings — pricing not published) | Contact sales / quote (no public pricing on vendor site) | One annual price (predictable pricing). Vendor states “No per-user fees” for certain editions (Volunteer Edition). Pricing appears to depend on agency size, selected modules (training/LMS, Check It inspections, Scheduling, etc.) and is provided via demo/quote. See official site for contact/demo. |
Seller details
Vector Solutions
Tampa, Florida, US
1999
Private
https://www.vectorsolutions.com/
https://x.com/VectorSolutions
https://www.linkedin.com/company/vector-solutions/
