Teamwork CRM
CRM software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Teamwork CRM
Teamwork CRM is a customer relationship management application designed to help small to mid-sized teams track leads, contacts, deals, and sales activities in a single system. It supports pipeline management, task and activity tracking, and reporting to help teams manage day-to-day sales execution. The product is positioned for organizations that want a straightforward CRM experience, particularly those already using Teamwork’s broader work management tools.
Core pipeline and deal tracking
Teamwork CRM provides standard CRM objects such as contacts, companies, deals, and pipelines to support opportunity tracking. It includes activity management (tasks, notes, and follow-ups) to keep sales work organized. For teams that need essential CRM workflows without extensive customization, it can cover common sales operations.
Fits Teamwork product ecosystem
The CRM is designed to align with Teamwork’s broader suite of products, which can reduce friction for organizations already standardized on that vendor. This can simplify user onboarding and day-to-day navigation compared with stitching together unrelated tools. It is most relevant when CRM work needs to sit close to project delivery or client work managed in the same ecosystem.
Usable for smaller sales teams
The feature set and positioning generally fit smaller teams that prioritize ease of adoption over deep enterprise configuration. It supports common sales processes like managing stages, tracking communications, and monitoring deal progress. This can be a practical option when a team wants a lighter-weight CRM than highly extensible enterprise platforms.
Less enterprise depth and extensibility
Compared with more mature CRM suites, Teamwork CRM typically offers fewer advanced capabilities such as complex automation, sophisticated forecasting, and highly customizable data models. Organizations with multi-region sales operations, complex territories, or heavy governance requirements may outgrow it. Teams that rely on extensive customization and admin tooling may find limitations.
Integration ecosystem may be narrower
CRM buyers often evaluate breadth of native integrations and marketplace apps for email, telephony, data enrichment, and analytics. Teamwork CRM may not match the breadth of integration ecosystems found in long-established CRM platforms. This can increase reliance on custom integrations or third-party connectors for specialized workflows.
Brand and product clarity
Teamwork’s product portfolio includes multiple tools, and CRM naming/positioning can be less prominent than dedicated CRM-first vendors. This can make it harder to assess long-term roadmap, community resources, and availability of third-party implementation partners. Buyers may need to validate product scope carefully during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Pro | Price not listed publicly on Teamwork website (see notes) | Pipeline management (board & list views, custom pipelines/stages, separate leads & opportunities), custom fields, custom filters, auto-prioritization, bulk edit, deal & activity reporting, integrations (Teamwork, Desk, Chat, Zapier, Gmail add-on), reporting & forecasting features.. |
| Enterprise | Contact sales / Custom pricing | Everything in Pro plus Single Sign-On (SSO), advanced security, higher API limits, dedicated account manager, dedicated infrastructure, premium support — contact Teamwork for pricing and onboarding. |
Seller details
Teamwork.com, Ltd.
Cork, Ireland
2007
Private
https://www.teamwork.com/
https://x.com/teamwork
https://www.linkedin.com/company/teamwork-com/
