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Tekmetric

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$179 per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Retail and wholesale
  2. Arts, entertainment, and recreation
  3. Accommodation and food services

What is Tekmetric

Tekmetric is a cloud-based shop management system for independent automotive repair businesses. It supports estimating, work orders, invoicing, customer communication, and reporting to help shops manage daily operations. The product emphasizes a modern web interface and integrations with common automotive parts, labor, and payment services. It is typically used by service advisors, shop owners, and technicians in single- and multi-location repair shops.

pros

Modern cloud-based workflow

Tekmetric runs in a browser and is designed for day-to-day service writing, approvals, and invoicing without on-premise servers. Shops can access data across locations and devices, which supports multi-store operations and remote management. The interface is generally oriented around fast estimate-to-invoice workflows compared with older desktop-style systems.

Customer communication features

The platform includes tools for sending estimates and obtaining customer approvals digitally, reducing phone tag and paper-based processes. It supports customer-facing messaging and status updates that fit common repair-shop communication needs. These capabilities help standardize how service advisors communicate across a team.

Integrations for shop operations

Tekmetric offers integrations that connect the shop management workflow to external services such as payments, parts procurement/catalogs, and other automotive data sources. This can reduce duplicate entry between estimating, invoicing, and payment collection. Integration availability is a key factor in this product category, and Tekmetric positions itself as an integration-friendly platform.

cons

Not dealer management focused

Despite overlap in terminology, Tekmetric is primarily built for independent repair shops rather than full dealership operations. It typically does not cover dealership-specific functions such as vehicle sales, F&I, floorplan, or OEM dealer reporting. Organizations needing a full dealer management system may require additional software.

Limited fit for niche segments

Shops specializing in areas like auto glass quoting or heavy equipment maintenance may find that Tekmetric’s workflows are optimized for general automotive repair. Niche requirements (e.g., glass-specific quoting/insurer processes or asset-centric preventive maintenance) may require add-ons or separate tools. Fit depends on how closely the shop’s processes match standard repair order workflows.

Integration and data dependencies

Some capabilities depend on third-party integrations for parts, labor, payments, or other data services. Integration costs, configuration effort, and vendor changes can affect total cost and reliability of specific workflows. Data migration from legacy systems can also require planning to preserve customer/vehicle history and reporting continuity.

Plan & Pricing

Plan Price Key features & notes
Start $199 per month (monthly) or $179 per month (billed annually) Inventory & Vendor Management; Digital Vehicle Inspections; Smart Jobs; Digital Authorizations & Invoicing.
Grow $349 per month (monthly) or $309 per month (billed annually) Everything in Start plus: Labor Guide; Maintenance Schedule; Time & Job Clocks; Parts, Inventory & Marketing Reports.
Scale $439 per month (monthly) or $409 per month (billed annually) Everything in Grow plus: Two‑Way Texting; Real‑time Shop Dashboard; Technician Board; Employee Performance Analytics.
Enterprise Custom pricing (contact sales) Everything in Scale plus: Integrated Payments; Dedicated Account Manager; Quarterly Business Reviews.

Add-ons (listed on official pricing page):

  • Multi‑shop: $70 per month per shop
  • Tire Suite: $39 per month per shop
  • Marketing: $345 per month per shop
  • Payments: (refer to Tekmetric Payments page / contact sales for details)

Notes: Tekmetric states pricing is per shop (not per user or RO), offers month‑to‑month billing or discounted annual billing, and lists no long‑term contracts.

Seller details

Tekmetric, Inc.
Houston, Texas, USA
2015
Private
https://www.tekmetric.com/
https://x.com/tekmetric
https://www.linkedin.com/company/tekmetric/

Tools by Tekmetric, Inc.

Tekmetric

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