Traveling Mailbox
Virtual mailbox software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$15.00 per month
Free Trial unavailableFree version unavailable
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What is Traveling Mailbox
Traveling Mailbox is a virtual mailbox service that receives physical mail on a customer’s behalf and provides online access to scanned envelopes and mail contents. It supports individuals, remote workers, and small businesses that need a consistent mailing address, mail forwarding, and digital archiving while traveling or operating without a physical office. The service combines a web portal and mobile apps with human-operated mail handling at staffed mail centers. It also offers check deposit and package forwarding options depending on location and plan.
Mail scanning and online access
The service provides scanned images of envelopes and, when requested, scanned contents that users can view and download from a web dashboard or mobile app. This supports remote review, recordkeeping, and sharing of mail items without physical access. It fits common virtual mailbox workflows such as “scan, forward, shred, or recycle.” The core features align with expectations in the virtual mailbox category.
Multiple mail handling actions
Users can request forwarding, shredding/recycling, or content scanning for individual items, which helps manage mail volume and privacy. Check deposit is available as an add-on workflow for customers who still receive paper checks. These actions reduce the need to coordinate with a separate mailroom or local contact. The per-item action model is useful for mixed personal and business mail.
Mobile apps for mail management
Traveling Mailbox offers mobile apps that allow users to review mail and submit handling requests while away from a desktop. This supports frequent travelers and distributed teams that need quick decisions on mail items. Mobile access is a practical differentiator for users who operate primarily from phones. The experience is oriented around day-to-day mail triage rather than enterprise document workflows.
Not an enterprise mailroom platform
The product focuses on individual and small-business virtual mailbox needs rather than large-scale digital mailroom automation. Organizations needing advanced workflow routing, role-based processing at scale, or deep integrations with enterprise content management may find it limited. Administrative controls and multi-department governance are typically lighter than enterprise-focused solutions. It is better suited to simpler mail intake and forwarding scenarios.
Address availability varies by location
Service capabilities can depend on the specific mail center location, including package handling rules and turnaround times. Users may need to choose from available addresses rather than obtaining coverage in every city. This can be a constraint for businesses that require a specific jurisdiction or proximity to certain regions. Location-specific policies can also affect what items can be received or forwarded.
Ongoing and per-item fees
Costs typically include a subscription plus additional charges for scanning pages, forwarding shipments, and optional services such as check deposit. For high mail volumes, per-item pricing can become less predictable than flat-rate internal mail handling. Users need to monitor usage to avoid unexpected monthly totals. This pricing structure is common in the category but can be a limitation for heavy-use scenarios.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $15.00 per month (or $150.00 per year — annual = 2 months free) | 40 incoming envelopes/month; 35 page scans/month; 3 mailbox recipients; free mail shredding; junk mail does not count; unlimited cloud storage; change plans anytime; scans rollover. Upgrade to a Premium Address for +$4.95/month. |
| Extended | $25.00 per month (or $250.00 per year — annual = 2 months free) | 100 incoming envelopes/month; 80 page scans/month; 5 mailbox recipients; includes one free "ScanPAK" per month; scans rollover. Upgrade to a Premium Address for +$4.95/month. |
| Small Business | $55.00 per month (or $550.00 per year — annual = 2 months free) | 200 incoming envelopes/month; 180 page scans/month; 10 mailbox recipients; includes one free "ScanPAK" per month; scans rollover. Upgrade to a Premium Address for +$4.95/month. |
Additional official fees & notes (from TravelingMailbox.com):
- Additional envelope scans: $0.25 per envelope over allotment. (pricing page / FAQ)
- Additional page scans: $0.50 per page over allotment. (pricing page / product pages)
- Mail forwarding: Postage + $2.00 per shipment (not per piece). (pricing page / FAQ)
- Check deposit: $4.95 per check + postage. (pricing/product pages)
- Package receiving: $4.95 per package received (Terms/Product pages).
- Package storage: First 30 days free; $0.10 per lb per day after 30 days. (pricing/product pages)
- Hold mail beyond free storage: $1.00 per envelope per month. (pricing page / FAQ)
- Premium addresses (larger-city addresses) may add an additional monthly fee starting at $4.95/month.
- Annual billing: Traveling Mailbox advertises "signup for an Annual Subscription and get two months free"; annual variants for plans are listed on the official site.
- Traveling Mailbox Membership product (to retain mailbox number while not subscribed): $12.00 per year (official product page).
Seller details
Traveling Mailbox, LLC
Private
https://travelingmailbox.com/
https://www.linkedin.com/company/traveling-mailbox/
