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uAttend

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
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Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Construction
  2. Agriculture, fishing, and forestry
  3. Retail and wholesale

What is uAttend

uAttend is a cloud-based time and attendance system used to capture employee time, manage paid time off, and support basic scheduling. It is commonly used by small and midsize organizations that need web and mobile time tracking and optional physical time clocks. The product supports multiple clock-in methods (web, mobile, and dedicated devices) and provides payroll-oriented reporting and exports for downstream payroll processing.

pros

Multiple time capture options

uAttend supports clock-ins via web browser, mobile app, and dedicated time clock hardware. This helps organizations cover office, remote, and on-site hourly workforces with a consistent ruleset. It also reduces reliance on a single capture method when connectivity or device access varies by location.

PTO and leave tracking

The system includes absence and PTO balance tracking tied to timecards. Managers can review requests and maintain accrual-related records in the same environment as attendance data. This is useful for organizations that want a single source for time worked and time off without deploying a separate HR leave tool.

Payroll export and reporting

uAttend provides timecard reports and payroll-focused exports intended for transferring hours to payroll systems. It supports common approval workflows to finalize time before export. For smaller teams, these features can reduce manual spreadsheet consolidation and improve auditability of edits and approvals.

cons

Limited enterprise WFM depth

Compared with broader workforce management suites, uAttend focuses primarily on time capture, approvals, and PTO tracking. It typically does not provide advanced labor forecasting, complex optimization, or deep intraday management capabilities. Organizations with large contact-center or retail-style scheduling requirements may outgrow its feature depth.

Scheduling is relatively basic

Scheduling capabilities are generally oriented toward straightforward shift planning rather than complex rules, skills-based assignments, or automated optimization. Teams needing sophisticated coverage modeling or multi-site scheduling constraints may need additional tools. This can increase process fragmentation when scheduling requirements become more complex.

Integrations vary by payroll stack

While uAttend supports exports and some integrations, the level of automation can depend on the payroll/HR systems in use. Some organizations may rely on file-based exports or manual steps rather than a fully bi-directional integration. This can create additional reconciliation work when employee data changes frequently.

Plan & Pricing

Pricing model: Monthly subscription (uAttend’s cloud accounts are billed monthly; US site does not publish a single base per-employee or per-account rate).

Free tier/trial: No permanent free tier or time-limited free trial is published on the main uAttend (US) site; free demo is offered.

Example costs & published fees (from vendor official pages):

  • Hardware (one-time): JR2000 time clock — $179.99; BN6500 fingerprint clock — $159.99.
  • Optional Payroll service (vendor-published): Core payroll — $5.00 per person/month (3-business day processing); Express payroll — $8.00 per person/month (1-business day processing). uAttend states optional payroll service starts at $5/mo per employee for accounts with 3+ employees; accounts with 2 or fewer employees are charged a $15/mo minimum.
  • Add-on / account fees: Additional time clock (beyond 2 included) — $12 per clock/month; Additional administrator (beyond 1 included) — $8 per admin/month; Non-.CSV export preference — $8 per month; Offline mode for some clocks — $2 per timeclock/month; Touch-tone phone punching — $0.06–$0.08 per call; Text alerts — plans starting at $9.95 for up to 1,000 texts.

Notes & limitations (from vendor official pages):

  • uAttend’s main US site and product pages describe account tiers by active-employee ranges (0–9, 10–19, 20–49, 50–99, 100+) but do not publish the corresponding monthly prices on the primary US product pages — customers are directed to request a demo or contact sales for full pricing details.
  • There is a separate official product site (uAttend Staffing) that publishes a monthly-plan example ($149/month base with per-employee add-ons) — that appears to be a distinct offering and is listed separately on the vendor’s sites.

(All items above taken only from vendor’s official sites: uattend.com, products.uattend.com, uattend shop pages, uAttend Help Center / Zendesk, and uattendstaffing.com.)

Seller details

uAttend
San Diego, California, United States
2009
Private
https://www.uattend.com/
https://x.com/uattendtime
https://www.linkedin.com/company/uattend

Tools by uAttend

uAttend
uAttend Staffing

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