fitgap

Uber Freight

Freight management software
Distribution software
Freight and logistics software
Freight optimization software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
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What is Uber Freight

Uber Freight is a digital freight platform that connects shippers with carrier capacity and provides tools to plan, book, and manage freight movements. It is used by shippers and logistics teams to procure transportation, execute loads, and track shipments across modes and lanes. The product combines a shipper-facing logistics management experience with access to a carrier network and managed transportation services.

pros

Large carrier network access

Uber Freight provides shippers with access to a broad carrier base through its marketplace model. This can help teams source capacity without maintaining one-to-one relationships with every carrier. It is particularly useful for spot procurement and supplementing contracted capacity. The network approach can reduce time spent on manual carrier outreach for certain lanes.

Digital booking and execution

The platform supports digital tendering/booking workflows and shipment execution in a single environment. Shippers can manage load details, documentation, and status updates with fewer email- and phone-based handoffs. This can improve operational consistency for teams running high shipment volumes. The product aligns well with organizations seeking standardized processes across locations.

Visibility and tracking features

Uber Freight includes shipment visibility capabilities to monitor in-transit loads and exceptions. Centralized tracking helps logistics teams coordinate with internal stakeholders and downstream partners. Visibility features can support performance reporting and service-level monitoring. This is valuable for organizations that need near-real-time status across many carriers.

cons

Marketplace fit varies by lane

Performance and coverage can vary by geography, mode, and lane density, which affects pricing and capacity outcomes. Some shippers may still need supplemental brokers, direct carrier contracts, or alternative tools for specialized freight. Highly constrained lanes or niche equipment requirements may not match marketplace supply. This can limit standardization if a shipper operates diverse freight profiles.

Less tailored TMS depth

Organizations needing deep transportation management system functionality (complex rating, advanced optimization, highly customized workflows, or extensive multi-enterprise orchestration) may find gaps versus purpose-built enterprise TMS suites. Some advanced planning and configuration needs may require additional systems or services. This can increase integration and process complexity for mature logistics operations. Fit is strongest when requirements align with the platform’s standardized workflows.

Integration and data governance effort

Connecting the platform to ERP, WMS, BI, and carrier telematics ecosystems can require implementation effort and ongoing data governance. Data normalization across carriers and partners may be challenging, especially when multiple tracking sources are used. Organizations with strict compliance, audit, or master-data requirements may need additional controls and processes. These factors can extend time-to-value for complex environments.

Plan & Pricing

Pricing model: Pay-as-you-go (per-shipment marketplace pricing) Free tier/trial: Free account available to request quotes (no fee to request a quote). No time-limited "free trial" for shipping services documented. How pricing is presented on the official site: Instant, flat-rate quotes for FTL and LTL generated by real-time pricing algorithms; quotes include base rate plus accessorials, fuel surcharges, and minimum charges where applicable. Shippers can "lock" rates for specified periods (e.g., short-term locked rates up to 90 days for contracted FTL; FTL quotes up to 14 days out; LTL up to 30 days). Pricing is customized per shipment and by volume; no published per-unit or subscription plan prices on the official site. Example costs: Official site does not publish example dollar amounts for standard shipments or per-unit fees. Quotes are provided per shipment only. Discounts / promotions (officially documented): - Promotional discount codes for first shipment have been used on the site (e.g., FIRSTFTL10, WELCOME10) but they are time-limited and have specific date ranges on the site. High-volume discounts and negotiated/contracted rates are available via account representatives. Notes & features from official site: - No fee to request a quote; sign-up for an account is free. - Shipper Platform supports locking rates, real-time pricing APIs, and custom enterprise quotes (contact sales for high-volume/intermodal/international).

Seller details

Uber Freight LLC (Uber Technologies, Inc.)
Chicago, IL, USA
2017
Subsidiary
https://www.uberfreight.com/
https://x.com/UberFreight
https://www.linkedin.com/company/uber-freight/

Tools by Uber Freight LLC (Uber Technologies, Inc.)

Uber Freight
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