Universe
Event registration and ticketing software
Event management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Universe
Universe is an event registration and ticketing platform used to create event pages, sell tickets, and manage attendee check-in. It is commonly used by creators, venues, and event organizers running in-person events that need online ticket sales and basic event operations. The product focuses on streamlined event setup, mobile-friendly ticket purchasing, and door management workflows. It also supports promotional tools such as discount codes and shareable links to help organizers distribute tickets.
Fast event setup and sales
Universe provides a straightforward workflow to publish an event page and start selling tickets quickly. It supports common ticketing constructs such as multiple ticket types, quantities, and sales windows. Organizers can use discount codes and basic promotional links to distribute offers. This fits teams that prioritize speed and simplicity over complex configuration.
Mobile check-in operations
Universe supports on-site entry management with digital tickets and check-in tools designed for door staff. This reduces reliance on printed tickets and helps track attendance in real time during the event. The check-in flow is typically easier to deploy than broader event management suites that require more setup. It is well-suited to venues and recurring local events with standard admission needs.
Core ticketing controls
Universe includes foundational controls such as ticket limits, attendee information collection, and order management. These features cover many common requirements for paid public events without needing separate form builders. Organizers can manage refunds or order issues from within the platform depending on plan and policy settings. For many small-to-mid events, this provides adequate operational coverage.
Limited end-to-end event suite
Universe is primarily a ticketing and entry tool rather than a full event management platform. Organizations that need complex agendas, speaker management, sponsor/exhibitor workflows, or multi-track conference operations may require additional software. It is less oriented toward large-scale hybrid/virtual event production compared with platforms built for that use case. This can increase tool sprawl for teams running conferences or multi-day programs.
Fewer enterprise governance features
Compared with enterprise-focused event platforms, Universe typically offers fewer controls for advanced roles/permissions, multi-team governance, and complex approval workflows. Large organizations may also need deeper auditability and standardized templates across many events. If centralized reporting across business units is required, additional data processes may be necessary. This can be a constraint for regulated or highly distributed teams.
Integrations and customization constraints
Universe may not match the breadth of integrations and customization options found in more extensible event ecosystems. If an organization requires deep CRM/marketing automation sync, custom registration logic, or bespoke branding beyond standard templates, implementation options can be limited. API availability and integration depth may vary by plan and region. Teams with complex data flows should validate integration requirements early.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $0.59 + 2% per ticket (service fee) | For independent organizers. Includes unlimited ticket types, unlimited add-ons, custom checkout questions, sell on website/Facebook/Universe Discover, advanced payouts via Stripe Connect, scan & sell at the door, email support. Excludes VAT and payment processing fees. Free events: no service fee. |
| Standard | $0.59 + 2% per ticket (service fee) | For growing brands. Everything in Starter plus team permissions, cardholder presales, payment plans, tiered ticketing, priority email support, partner sales channels. Excludes VAT and payment processing fees. |
| Pro | Custom pricing — contact sales | For established organizers. Create an a la carte/custom plan (sell on Ticketmaster, dedicated account manager, onsite support, RFID, dynamic pricing, partner marketing/sponsorship). Contact sales for pricing. |
Notes: Fees are charged per paid ticket; account creation and free events are free (Universe applies no service fee to free events). Payment processing fees may also apply (Universe Payments vs using your own Stripe account).
Seller details
Universe.com, Inc.
San Francisco, California, United States
2010
Private
https://www.universe.com/
https://x.com/universe
https://www.linkedin.com/company/universe-com
