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UpKeep

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$20 per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Accommodation and food services
  3. Media and communications

What is UpKeep

UpKeep is a cloud-based computerized maintenance management system (CMMS) used to manage maintenance work orders, preventive maintenance, and asset records. It targets maintenance teams in facilities, manufacturing, property operations, and field service environments that need mobile-first work execution and visibility into maintenance activity. The product combines work order workflows, parts/inventory tracking, and reporting with mobile apps for technicians. It also offers integrations and add-ons that support broader asset and operations management needs.

pros

Mobile-first work execution

UpKeep provides iOS and Android apps designed for technicians to receive, update, and close work orders in the field. Common actions such as adding photos, notes, labor time, and parts usage are supported from mobile. This fits organizations that prioritize technician adoption and real-time status updates over complex back-office configuration.

Preventive maintenance scheduling

The platform supports recurring preventive maintenance (PM) schedules tied to assets and locations. Teams can standardize checklists and procedures to improve consistency across technicians and sites. PM automation helps reduce reliance on manual reminders and spreadsheets for routine maintenance planning.

Core CMMS plus integrations

UpKeep includes asset records, work order workflows, and parts/inventory capabilities in a single system. It supports integrations (including via APIs and common connectors) to share data with other business systems such as ERP, accounting, or BI tools. This can reduce duplicate data entry when maintenance data needs to flow into broader operations reporting.

cons

Limited fixed-asset accounting depth

While UpKeep tracks maintenance assets and related history, it is not primarily a fixed asset accounting system. Capabilities such as depreciation methods, book/tax ledgers, and formal asset capitalization workflows are typically handled in dedicated fixed asset tools or ERPs. Organizations seeking full fixed-asset lifecycle accounting may need an additional system of record.

EAM breadth may be constrained

For enterprises needing advanced EAM functions (for example, complex reliability programs, multi-entity governance, or highly granular asset hierarchies across large portfolios), UpKeep may require workarounds or complementary tools. Some organizations with heavy regulatory, engineering, or capital project requirements may find purpose-built EAM suites more aligned. Fit depends on the complexity of asset structures and cross-site standardization needs.

Reporting and analytics variability

Out-of-the-box reporting can cover common maintenance KPIs, but deeper analytics often depend on configuration, data hygiene, and external BI integration. Teams may need to invest time in standardizing failure codes, labor tracking, and parts usage to get consistent insights. Organizations expecting highly customized dashboards without additional setup may face constraints.

Plan & Pricing

Plan Price Key features & notes
Essential $20 per month per user Unlimited work orders; Custom tasks; Unlimited Request User Licenses; Asset Management; 24/7 phone, email, chat support; Intelligence suite (AI features). Try for free (no credit card required).
Premium $55 per month per user Everything in Essential plus Preventive Maintenance Optimization; Custom Checklists; Inventory management & costing; Time and Manpower Tracking; 30-day Analytics & Reporting; Intelligence suite. Try for free (no credit card required).
Professional Custom pricing (Request pricing) Everything in Premium plus Multiple Inventory Lines; Signature Capture; Customizable Request Portal; Mobile Offline Mode; Advanced Analytics & Reporting. Try for free (request pricing).
Enterprise Custom pricing (Request pricing) Everything in Professional plus Workflow Automation; Downtime Tracking; Reliability Tracking; Purchase Order Management; Multi-site Module Support; Standard API Access; Custom Integrations Support; Customizable Dashboards; Custom Roles; Single Sign-On. Try for free (request pricing).

Add-ons & Implementation (from official site):

  • Training Only (UpKeep Pro Plan): $500.
  • Quickstart Plan (Implementation & Training): $1,500.
  • Expanded Training: $5,000.
  • Enterprise Implementation: Contact UpKeep for custom pricing.
  • IoT sensors and gateways: Contact UpKeep for pricing and purchase options.

Seller details

UpKeep Technologies, Inc.
Los Angeles, CA, USA
2014
Private
https://www.onupkeep.com/
https://x.com/upkeep
https://www.linkedin.com/company/upkeep-technologies/

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