Upland InterFAX
Online fax software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Upland InterFAX and its alternatives fit your requirements.
$9.95 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Banking and insurance
- Information technology and software
What is Upland InterFAX
Upland InterFAX is an online fax service that enables organizations to send and receive faxes via email, web interfaces, and APIs rather than physical fax machines. It is commonly used by teams that need faxing for regulated or legacy workflows, including application-to-fax automation and inbound fax routing. The product emphasizes developer-oriented integration options alongside hosted fax delivery and receipt capabilities.
API-first fax automation
InterFAX provides APIs that support programmatic fax sending and receiving, which fits application-driven workflows. This is useful for embedding fax into business systems such as case management, document workflows, or customer communications. Compared with tools that focus mainly on end-user web apps, it is oriented toward integration and automation use cases.
Multiple delivery channels
The service supports faxing through email and web workflows in addition to API-based integration. This allows both technical teams and business users to operate within the same service depending on the process. It can reduce reliance on dedicated fax hardware while keeping fax as an available channel.
Enterprise vendor portfolio
InterFAX is part of Upland Software’s product portfolio, which can matter for procurement, vendor management, and long-term support expectations. Organizations that already use Upland products may benefit from consolidated contracting and account management. The vendor structure can be a fit for companies that prefer established software suppliers over smaller point solutions.
Fax-only scope
InterFAX focuses on fax transport and related integrations rather than broader unified communications features. Organizations looking to consolidate calling, messaging, meetings, and fax in one platform may need additional products. This can increase vendor count and integration work outside fax workflows.
Integration effort required
While APIs are a strength, using them effectively typically requires developer resources and ongoing maintenance. Teams without technical capacity may rely on email/web methods and miss automation benefits. Implementation complexity can be higher than consumer-oriented fax tools designed primarily for ad hoc sending.
Legacy channel constraints
Fax delivery depends on PSTN fax interoperability, which can introduce variability in transmission success, speed, and document quality. Troubleshooting failed faxes may require attention to recipient-side conditions that the service cannot control. This is an inherent limitation of fax-based processes even when delivered via cloud software.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Fax + 200 | $9.95 /Mo | 100 inbound pages, 100 outbound pages; local fax number included; no long-term contracts; no setup fee; $0.09 per additional page. |
| Fax + 500 | $22.95 /Mo | 250 inbound pages, 250 outbound pages; local fax number included; no long-term contracts; no setup fee; $0.09 per additional page. |
| Fax + 1000 | $42.95 /Mo | 500 inbound pages, 500 outbound pages; local fax number included; no long-term contracts; no setup fee; $0.08 per additional page. |
| Custom | Custom pricing | Toll-free options; scalable for high-volume needs; multiple lines; enhanced security options; data sovereignty — contact sales for a customized estimate. |
Usage-based (Pre-Paid Packages) Pricing model: Pay-as-you-go (pre-paid credit packages) Free tier/trial: Trial Evaluation Account / free trial credits available (see note below) Example costs: Basic – $10 (91 pages @ $0.11/page); Level 1 – $50 (500 pages @ $0.10/page); Level 2 – $100 (1100+ pages @ $0.088/page); Level 3 – $250 (3100+ pages @ $0.079/page). Discount options: Discounted per-page rates for larger pre-paid packages; larger packages yield greater savings.
Notes: Outbound faxing operates on pre-paid credits (pay-as-you-go); inbound (receiving) faxes incur a monthly cost to rent the inbound number (rates vary by location). Free trials / evaluation accounts are documented on InterFAX support and the product site (30 days of free credits offered). All pricing information taken from the vendor's official InterFAX / Upland pricing pages.
Seller details
Upland Software, Inc.
Austin, Texas, USA
2010
Public
https://uplandsoftware.com/
https://x.com/uplandsoftware
https://www.linkedin.com/company/upland-software/
