UpMenu
Food delivery software
On-demand delivery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 per month per restaurant/location
Free Trial
Free version unavailable
Small
Medium
Large
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What is UpMenu
UpMenu is an online ordering and food delivery software platform for restaurants that want to take direct orders through their own branded website and mobile apps. It supports digital menus, pickup and delivery ordering, payments, and basic customer communications to help restaurants reduce reliance on third-party marketplaces. The product is typically used by independent restaurants and small chains that need a configurable ordering experience and marketing tools tied to first-party customer data.
Branded direct ordering channels
UpMenu focuses on enabling restaurants to accept orders through their own website and optional mobile apps rather than routing customers through a marketplace. This supports a consistent brand experience and helps restaurants retain customer relationships. It is well-suited to operators that prioritize first-party ordering over aggregator-driven demand.
Menu and ordering configuration
The platform provides tools to build and manage menus, modifiers, and ordering rules for pickup and delivery. Restaurants can update items, pricing, and availability without rebuilding the storefront. This reduces operational friction compared with solutions that require more technical effort for frequent menu changes.
Payments and customer messaging
UpMenu supports online payments and order notifications to customers and staff. These capabilities help streamline the order-to-fulfillment workflow for smaller teams. For many restaurants, having ordering, payment capture, and customer updates in one system reduces the need for multiple point solutions.
Limited enterprise delivery operations
UpMenu is primarily positioned for restaurant-owned ordering rather than large-scale courier fleet management. Organizations that need advanced dispatch optimization, driver tracking, and multi-depot routing may require a dedicated last-mile delivery operations platform. This can add integration and process complexity for high-volume delivery businesses.
POS integration depth varies
Restaurants often require tight POS synchronization for menus, inventory, taxes, and order injection. Depending on the POS in use, integration coverage may be limited or require workarounds compared with platforms built around broad POS ecosystems. Buyers should validate supported POS systems and the specific data flows (menu sync, order sync, payment reconciliation) before committing.
Marketplace demand not included
Because UpMenu emphasizes direct ordering, it does not inherently provide the built-in consumer marketplace traffic that third-party delivery marketplaces offer. Restaurants that rely on marketplace discovery may still need separate marketplace relationships and operational processes. This can lead to parallel menus, pricing, and order management across channels.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $49 per month per restaurant (USD) | Up to 75 orders/month; Online ordering; Restaurant website; QR code menu; Menu management; 50+ website templates; Multi-location support; Online payments; Free setup service. |
| Standard | $89 per month per restaurant (USD) | Up to 210 orders/month; All Basic features plus tableside ordering, table reservations, premium website templates, email & SMS marketing, coupons & promo codes, pre-ordering, and integrations. |
| Premium | $169 per month per restaurant (USD) | Unlimited orders; All Standard features plus marketing automation, gift cards, inventory, item recommendations, multiple menus, ability to remove “Powered by UpMenu”, and API access. |
Add-ons (official page):
- Mobile App — $49 mo. / location (USD)
- Driver App — $14 mo. / driver (USD)
- Delivery Services (third‑party delivery integration) — $40 mo. / location (USD)
- Loyalty Program — $19 mo. / location (USD)
- POS Integrations — $0 mo. / location (USD) (as shown on pricing page)
- Setup Service — Free (officially listed as Free Setup Service)
