Vidyo Platform
Communication platform as a Service (cPaaS) platforms
Video platform as a service (VPaaS) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9.99 per host per month
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Small
Medium
Large
- Healthcare and life sciences
- Professional services (engineering, legal, consulting, etc.)
- Transportation and logistics
What is Vidyo Platform
Vidyo Platform is a video communications platform that provides SDKs and APIs to embed real-time video calling and conferencing into web, mobile, and desktop applications. It is commonly used by product and engineering teams building telehealth, customer support, and secure enterprise video workflows. The platform focuses on programmable video, including video routing infrastructure and client SDKs, rather than a standalone meeting application. It is typically deployed as a cloud service with options that support regulated and security-sensitive use cases.
Embeddable video via SDKs
Vidyo Platform provides developer-oriented SDKs and APIs for integrating video into custom applications. This supports use cases where video must be part of an existing workflow rather than a separate conferencing tool. It fits teams that need control over UI/UX and application logic. This approach aligns with VPaaS needs more than general messaging or SMS-focused communication platforms.
Healthcare-oriented capabilities
Vidyo is widely associated with telehealth and clinical video workflows, which often require stronger privacy and operational controls than general-purpose video. The platform is used for provider–patient visits and related virtual care scenarios. This positioning can reduce the amount of custom work needed for healthcare-specific implementations compared with more general communications APIs. It is relevant for organizations operating in regulated environments.
Enterprise security and deployment options
The platform is designed for enterprise deployments where security, identity integration, and administrative controls matter. It supports architectures that can be aligned to corporate network and compliance requirements. This can be advantageous for large organizations that need governance beyond basic API access. It also helps when video must integrate with existing enterprise systems.
Narrower scope than cPaaS suites
Vidyo Platform centers on video, and it is not typically positioned as a broad omnichannel communications suite. Organizations looking for a single provider for SMS, voice calling, messaging, and contact-center style workflows may need additional vendors. This can increase integration effort and vendor management overhead. The product is best evaluated when video is the primary requirement.
Developer and integration heavy
Because Vidyo Platform is primarily an SDK/API offering, it generally requires engineering resources to implement, customize, and maintain. Teams without in-house developers may find time-to-value slower than packaged video applications. Ongoing work may be needed for client updates, device compatibility, and monitoring. This can raise total cost of ownership for smaller teams.
Vendor changes and product continuity risk
Vidyo has changed ownership over time, which can create uncertainty for long-term roadmaps and procurement. Buyers may need to validate current product packaging, support model, and contractual terms under the current owner. This is especially important for regulated deployments with long lifecycle expectations. Due diligence on current documentation and support SLAs is recommended.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Team | $11.99 per host/month (monthly billing) or $9.99 per host/month (billed annually; $119.88 per host/year) | For up to 9 hosts; unlimited meeting length; up to 100 participants per meeting; 1,000 dial-in minutes per host included; join from any device/browser; data encryption for meetings, chats, calls, and files. |
| Enterprise | $12.99 per host/month (monthly billing) or $10.99 per host/month (billed annually; $131.88 per host/year) | For 10–250 hosts; everything in Team plus up to 200 participants per meeting; meeting recording (up to 10 GB cloud storage per host); LDAP, SAML & Active Directory support. |
| Custom | Custom pricing | For more than 250 hosts/licenses — contact sales for tailored pricing. |
Seller details
Enghouse Systems Limited
Markham, Ontario, Canada
1984
Public
https://www.enghouse.com/
https://x.com/EnghouseSystems
https://www.linkedin.com/company/enghouse-systems/
