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Yeastar P-Series PBX System

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$42.24 per year
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Construction
  2. Manufacturing
  3. Agriculture, fishing, and forestry

What is Yeastar P-Series PBX System

Yeastar P-Series PBX System is a business phone system that provides IP-PBX and unified communications features for organizations that want to manage calling, extensions, and routing from a centralized platform. It is offered in multiple deployment models (appliance/on-premises, software edition, and hosted options) and is commonly used by SMBs and distributed teams that need telephony plus basic collaboration. The platform includes PBX functions such as IVR, call queues, ring groups, voicemail, recording, and reporting, with companion desktop/mobile apps for users. It also supports SIP trunks and can integrate with selected business applications via APIs and connectors.

pros

Flexible deployment options

The P-Series is available as an on-premises appliance, a software deployment, and a hosted edition, which helps organizations align with security, latency, and IT ownership requirements. This flexibility can be useful for sites with limited internet reliability or regulatory constraints. It also supports hybrid scenarios where remote users connect to a centrally managed PBX.

Strong core PBX feature set

The product covers core PBX capabilities such as auto-attendant/IVR, call queues, ring groups, voicemail, call recording, and time-based routing. These functions address common inbound call handling needs without requiring a separate PBX stack. For many SMB deployments, this reduces the number of components needed to deliver standard telephony workflows.

SIP interoperability and integrations

Yeastar supports SIP trunks and standard VoIP endpoints, which can reduce vendor lock-in compared with tightly bundled UCaaS offerings. The platform provides integration options (including APIs and prebuilt connectors) for selected CRM/helpdesk and productivity tools. This can simplify click-to-call, call logging, and basic workflow automation when the supported integrations match the organization’s stack.

cons

Contact center depth is limited

While it includes queues, agent features, and reporting, it is not positioned as a full-featured enterprise contact center suite. Advanced capabilities commonly required in larger contact centers—such as sophisticated workforce management, quality management, and deep omnichannel orchestration—may require additional products. Organizations with complex routing and analytics needs should validate feature coverage against their requirements.

Video conferencing is not primary

The system’s core focus is telephony and PBX management rather than dedicated video meeting functionality. Teams that require robust meeting features (large webinars, advanced moderation, extensive conferencing analytics, or deep meeting ecosystem integrations) may need a separate video platform. Buyers should confirm what is included in the Yeastar clients versus what requires third-party services.

Administration can require telephony expertise

Deployments that involve SIP trunking, firewall/NAT traversal, QoS, and endpoint provisioning can require specialized VoIP knowledge. This can increase reliance on an IT team or a channel partner, especially for multi-site setups. Ongoing operations (dial plan changes, troubleshooting call quality, and carrier coordination) may be more hands-on than fully managed UCaaS services.

Plan & Pricing

Plan Price (annual) Key features & notes
Basic Free (included with appliance) Basic telephony features; P-Series Appliance ships with Basic Plan by default ("essentially free").
Standard P520: $99.50/year; P550: $224.50/year; P560: $374.50/year; P570: $499.50/year Mid-tier feature set (Standard Plan). Note: Standard Plan is not supported for free trial on Appliance Edition.
Enterprise P520: $199.50/year; P550: $249.50/year; P560: $399.50/year; P570: $85.36/year Enterprise-level features (30-day free trial available from PBX admin portal).
Ultimate P520: $299.50/year; P550: $449.50/year; P560: $749.50/year; P570: $42.24/year Full feature set / top-tier (30-day free trial available from PBX admin portal).
Add-on (Hotel Management module) P520: $1.00/year; P550: $2.00/year; P560: $3.00/year; P570: $4.00/year Optional value-added service; pricing shown in Yeastar Partner Portal API examples.

Notes: All prices above are annual billing-cycle amounts shown in Yeastar Partner Portal / Help Center API examples for P-Series (Appliance/Cloud editions). The P-Series Appliance Edition includes Basic Plan by default; Enterprise and Ultimate Plans (and certain add-on services) can be enabled as 30-day free trials via the PBX administrator portal. Pricing and availability are displayed per product model (P520/P550/P560/P570) on Yeastar's official Partner Portal / Help documentation.

Seller details

Yeastar Information Technology Co., Ltd.
Xiamen, Fujian, China
2006
Private
https://www.yeastar.com/
https://x.com/Yeastar
https://www.linkedin.com/company/yeastar/

Tools by Yeastar Information Technology Co., Ltd.

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Yeastar P-Series PBX System
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Yeastar S-Series VoIP PBX

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