Zakeke
Visual configuration software
Augmented reality (AR) visualization software
Visual product customization software
Digital asset management software
Quote management software
Augmented reality software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Large
- Retail and wholesale
- Accommodation and food services
- Arts, entertainment, and recreation
What is Zakeke
Zakeke is a web-based product customization and visualization platform used by e-commerce teams to let customers personalize products and preview results before purchase. It supports 2D/3D configurators, dynamic pricing rules, and optional augmented reality (AR) viewing for compatible devices. The product is commonly deployed on online stores to reduce back-and-forth on custom orders and to standardize how configurable products are presented. It also includes workflow features such as proof/approval and integrations with common commerce platforms.
E-commerce-focused configurator deployment
Zakeke is designed to embed product customization directly into online storefronts rather than primarily serving sales-led quoting workflows. This makes it practical for B2C and self-serve B2B use cases where the buyer configures and purchases without a sales rep. The platform supports common commerce patterns such as variant selection, add-ons, and price updates tied to configuration choices. It can shorten implementation time compared with broader CPQ suites when the main requirement is on-site product personalization.
3D and AR product preview
The platform supports 3D visualization and AR viewing to help shoppers understand size, placement, and appearance in context. This is useful for categories such as decor, signage, and customizable goods where a flat image preview is insufficient. AR capabilities can improve pre-purchase validation when customers need confidence about fit or look. The feature set aligns with visualization-first tools in the space rather than quote-centric CPQ systems.
Proofing and production handoff
Zakeke includes proof/approval workflows that help capture customer sign-off on customized designs. It can generate production-ready outputs (e.g., print files) depending on the product type and configuration. This reduces manual interpretation of customer inputs and helps standardize order specifications. These capabilities are relevant for print-on-demand and made-to-order operations where errors are costly.
Not a full CPQ suite
While it can support pricing logic and order capture, Zakeke is not positioned as an end-to-end enterprise CPQ covering complex quoting, approvals, contract terms, and multi-level discounting. Organizations with sales-led, negotiated deals may still require a dedicated CPQ and CRM workflow. Advanced revenue operations features (e.g., territory-based pricing, complex deal desks) are typically outside the core scope. This can create integration requirements for companies with mature sales processes.
Complex 3D setup effort
3D/AR experiences often require well-prepared 3D assets and careful configuration of materials, options, and constraints. For teams without in-house 3D skills, initial setup and ongoing maintenance can be time-consuming. Performance and visual fidelity also depend on asset optimization and end-user device/browser capabilities. As product catalogs grow, governance around assets and option logic becomes more important.
DAM and governance depth varies
Although it manages assets used in customization (images, textures, models), it may not replace a dedicated digital asset management system for enterprise-wide governance. Features such as advanced metadata models, rights management, and cross-channel lifecycle controls may be limited compared with specialized DAM platforms. Companies with multiple brands and channels may need separate DAM tooling. This can introduce duplication of assets and additional process overhead.
Plan & Pricing
Pricing model: Subscription-based (monthly billing). Public pricing details: Not publicly listed on the vendor’s public marketing pages — the published “Standard Plans” pricing page appears to be served from the admin portal (requires account/access). Annual discount: Zakeke states a 15% discount for annual subscriptions. Notes: Detailed plan names, per-month costs, and tier limits were not discoverable on public pages during this search; users are directed to contact Zakeke or start a trial to view plan pricing.
