Zoiper
UCaaS platforms
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Zoiper
Zoiper is a softphone application that provides SIP-based voice calling on desktop and mobile devices. It is typically used by individuals and organizations that connect to a SIP PBX, VoIP service provider, or contact-center/telephony backend and need an endpoint for calling. The product focuses on client-side telephony features (e.g., account provisioning, codecs, and device support) rather than delivering a full UCaaS service with carrier minutes, admin telephony management, and bundled collaboration.
Broad SIP interoperability
Zoiper is designed to work with standard SIP accounts, which makes it usable across many PBXs and VoIP providers. This vendor-neutral approach supports deployments where the organization selects its own telephony backend. It can fit mixed environments where different SIP services are used across teams or regions.
Multi-platform softphone clients
Zoiper provides clients for common desktop and mobile operating systems, enabling users to place and receive calls without dedicated desk phones. This supports remote and hybrid work scenarios where a consistent softphone is needed across devices. It also helps organizations standardize on one endpoint while keeping the SIP infrastructure unchanged.
Endpoint-focused call features
As a softphone, Zoiper concentrates on call handling features and audio configuration that matter at the endpoint level. This includes typical capabilities such as multiple SIP accounts, call transfer/hold, and codec configuration (availability can vary by edition/platform). It can be deployed as a lightweight calling client when broader UC features are handled elsewhere.
Not a full UCaaS suite
Zoiper is primarily a SIP softphone client, not an end-to-end UCaaS platform with bundled telephony service, centralized number management, and integrated meetings/messaging. Organizations looking for a single vendor to provide calling, collaboration, and administration may need additional products and contracts. This can increase integration and support overhead compared with all-in-one UCaaS offerings.
Limited admin and analytics
Compared with platform-centric UCaaS products, Zoiper’s value is concentrated on the user endpoint rather than enterprise administration. Capabilities such as organization-wide policy controls, advanced reporting, quality analytics, and contact-center management are typically handled by the SIP PBX/provider instead of the client. This can make it less suitable as the primary system of record for communications operations.
Depends on SIP backend quality
Call quality, reliability, emergency calling support, and compliance features depend heavily on the connected SIP provider/PBX and network conditions. Zoiper does not replace the need to select, configure, and operate the underlying telephony infrastructure. Buyers must validate interoperability and support responsibilities across the client, PBX, and carrier/provider.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Community (Free) | €0 (free) | Basic functionality for non-commercial use; available on desktop (Windows/macOS/Linux) and mobile. |
| Premium / PRO / Business (paid upgrade) | Desktop: listed as €49.95 or €59.95 (one-time purchase shown on different pages); Mobile: mobile Premium/Gold available via in-app purchases (Gold can be purchased for €2 or more; one download page shows Premium $11.11). | Business features: HD audio & video, transfer, conferencing, encryption, additional codecs (some sold separately, e.g., G.729). Pricing and feature packaging varies by platform and channel (desktop store vs mobile in-app). |
| Custom / On demand (Enterprise / SDK / White-label) | Contact sales / On demand | Fully customized solutions, white-label and SDK offerings — price quoted on request. |
Seller details
Zoiper EOOD
Sofia, Bulgaria
2007
Private
https://www.zoiper.com/
https://x.com/zoiper
https://www.linkedin.com/company/zoiper
