Scoro
CRM software
Professional services automation software
Project and portfolio management software
Project collaboration software
Project management software
Resource management software
Work management software
Time tracking software
Workflow management software
Project, portfolio & program management software
Process automation software
Enterprise automation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99.50 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Information technology and software
- Media and communications
- Professional services (engineering, legal, consulting, etc.)
What is Scoro
Scoro is a professional services automation (PSA) platform that combines CRM, project management, resource planning, time tracking, and billing in one system. It is used by professional services teams such as agencies, consultancies, and other client-facing delivery organizations to manage the full client lifecycle from lead to project delivery and invoicing. The product emphasizes end-to-end operational visibility through unified work, financial, and utilization data, with configurable workflows and integrations to common business tools.
End-to-end services operations
Scoro covers CRM, quoting, project delivery, time tracking, and invoicing within a single application. This reduces the need to connect multiple point tools for sales, delivery, and finance handoffs. It is well-suited to teams that want one system of record for client work and profitability tracking.
Strong resource and utilization planning
The platform includes capacity planning and resource scheduling features designed for billable teams. It supports tracking planned vs. actual time and linking work to budgets and financial outcomes. This helps services organizations manage utilization and delivery commitments alongside pipeline and active projects.
Integrated time and financial controls
Scoro connects time entries and expenses to projects, budgets, and invoices to support billing workflows. It provides reporting across project margins, revenue, and costs without requiring separate spreadsheets for basic profitability analysis. This integrated approach can simplify operational reporting compared with sales-only CRM products.
Less specialized for pure CRM
While Scoro includes CRM capabilities, its core design centers on services delivery and financial tracking rather than deep sales automation. Organizations that need advanced CRM features (for example, extensive sales forecasting models, complex territory management, or large CRM ecosystems) may find it less comprehensive than dedicated CRM suites. Teams may still require additional tooling for highly specialized sales processes.
Implementation and configuration effort
Because Scoro spans multiple functions (sales, delivery, resourcing, and billing), initial setup typically requires process definition and configuration. Data migration for contacts, deals, projects, and financial structures can be time-consuming. Smaller teams may experience a longer time-to-value compared with simpler work management or pipeline-only tools.
Workflow automation depth varies
Scoro provides workflow and process configuration, but complex automation scenarios may depend on integrations or external automation platforms. Organizations with highly customized approval chains or cross-system orchestration requirements may need additional integration work. This can increase ongoing administration for teams with rapidly changing processes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Core | $19.90 per user/month | Projects; Calendars; Task list & task board; Gantt chart & dependencies; Contacts & customers; Quotes; Bills, invoices & receipts; Dashboards; Default labor cost; Detailed work reports. Free 14-day trial (no credit card). Minimum 5 user seats required. |
| Growth | $32.90 per user/month | Everything in Core, plus: Project budgets & templates; Quoted vs Actual table; Retainer management; Recurring tasks; Role-based labor cost; Time off; Multiple currencies; Triggers & actions; Utilization report; Detailed financial reports. Free 14-day trial. |
| Performance | $49.90 per user/month | Everything in Growth, plus: Planner; Timesheet; Task matrix; Quote estimation matrix; Price lists; Cost & profit forecast; Revenue recognition & forecast; Sales pipeline & report; Team performance report; Supplier management. Free 14-day trial. |
| Enterprise | Custom pricing | Everything in Performance, plus: Company budgets & forecasts; Time locking; Approval flows; WIP report; Multi-account reporting; Periodization of invoice lines; Single sign-on; User provisioning; FTP integration. Contact sales for pricing. Free 14-day trial. |
Seller details
Scoro Software OÜ
Tallinn, Estonia
2013
Private
https://www.scoro.com/
https://x.com/scorosoftware
https://www.linkedin.com/company/scoro/
