
Ticketmaster
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
- Media and communications
- Retail and wholesale
- Arts, entertainment, and recreation
What is Ticketmaster
Enterprise-scale ticketing operations
Venue and access control integrations
Broad distribution and resale ecosystem
Less flexible for custom events
Commercial terms can be complex
Not a full event management suite
Plan & Pricing
Pricing model: Pay-as-you-go (per-ticket fees) Free tier/trial: No permanently free organizer plan or time-limited trial publicly listed on Ticketmaster’s official site. Fees charged (as described on Ticketmaster official site): Service fees (per ticket), order/processing fees (per order), venue/facility fees (set by venue), delivery fees (if a delivery method is chosen), taxes (location-dependent). Ticketmaster states these fees are typically set or shared with event organizers/venues and vary by event/venue; Ticketmaster does not publish a single public rate for these fees. Example costs: Not published on the official site — Ticketmaster does not provide standard public per-ticket fee amounts; amounts vary by event/venue and are negotiated/shared with clients. Discount/options: Custom/negotiated pricing and enterprise agreements for venues/promoters (Ticketmaster Business/TM1). Event organizers are directed to contact Ticketmaster sales via the “Work With Us” form; no public tiered/flat subscription plans are shown. Notes: Ticketmaster’s official pages state they now display “All In Prices” (face value + required fees) upfront for buyers, but local taxes/delivery may appear at checkout. Resale listings may be subject to resale fees except for face-value exchange listings where Ticketmaster states it does not charge resale fees.
(Information sourced only from Ticketmaster’s official website: help.ticketmaster.com and business.ticketmaster.com.)