Dashworks
Enterprise search software
AI chatbots software
Q&A platforms
Generative AI software
Knowledge management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 per seat per month
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What is Dashworks
Dashworks is an enterprise search and AI assistant product that indexes information across workplace tools and makes it searchable through a unified interface and chat-based Q&A. It is used by employees to find documents, answers, and context across sources such as knowledge bases, tickets, and collaboration tools. The product emphasizes connected search, permissions-aware retrieval, and AI-generated responses grounded in indexed content.
Broad workplace source connectivity
Dashworks is designed to connect to multiple common workplace systems and aggregate content into a single searchable layer. This reduces the need to search each tool separately and supports cross-system discovery. For organizations with fragmented knowledge across SaaS tools, this can simplify access patterns compared with point solutions tied to a single repository.
Chat-based Q&A on content
The product supports natural-language questions and returns answers based on indexed internal content. This can help non-technical users retrieve information without knowing where it lives or which keywords to use. The chat interface also supports follow-up questions, which can be useful for iterative exploration of policies, project context, and operational runbooks.
Permissions-aware enterprise retrieval
Enterprise search products must respect source-system access controls, and Dashworks positions itself around permissions-aware retrieval. This is important for reducing accidental exposure of restricted documents when using generative answers. It also supports adoption in regulated teams where access boundaries and audit expectations are stricter.
Answer quality depends on indexing
As with other retrieval-based AI assistants, response quality depends on connector coverage, indexing freshness, and content hygiene in source systems. If key repositories are not connected or are poorly structured, users may receive incomplete or misleading answers. Ongoing administration is typically required to maintain relevance and reduce duplication.
Limited transparency on evaluation
Organizations often need measurable relevance tuning, query analytics, and systematic evaluation workflows to validate search and AI answer performance. Compared with more mature search platforms, Dashworks may require additional process or external tooling to benchmark accuracy and manage continuous improvement. Buyers should validate what reporting, feedback loops, and tuning controls are available.
Integration and governance effort
Deploying enterprise search across many tools requires security review, connector configuration, and governance decisions (what to index, retention, and access). This can create implementation overhead, especially in larger environments with multiple identity providers and complex permission models. Some teams may need IT involvement rather than a purely self-serve rollout.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Team | $12 per seat/month (monthly) or $10 per seat/month (annual) | No seat minimum; unlimited usage; core integrations; file uploads; Slackbot; workflows; browser extension; shared topics. |
| Business | $15 per seat/month (monthly) or $12 per seat/month (annual) | Minimum 10 seats; everything in Team plus custom bots; ability to choose between top LLMs; org-wide integrations; AI customization; multiple accounts for integrations; priority support. |
| Enterprise | Contact us (custom pricing) | Everything in Business plus SSO & SCIM; API Access add-on; custom data retention; analytics & insights; HRIS integrations; prioritized integration requests; uptime SLA; dedicated customer success options. |
Usage-based / API pricing (official support docs): Pricing model: Pay-as-you-go (Answer API, price per request varies by model tier) Free tier/trial: Connector API: "free to try" during early access (per support site). Example costs (price per request, as listed on official API docs):
- Tier 1 (o1, GPT-4 Turbo, Claude Opus, Claude 3.7 Sonnet Thinking) – $2.50 per request
- Tier 2 (ChatGPT-4o, GPT-4o, o1-mini, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Llama 70B, R1, Grok 2) – $0.75 per request
- Tier 3 (o3-mini, Gemini 1.5) – $0.25 per request
- Tier 4 (Gemini 2.0 Flash) – $0.10 per request Discounts / volume pricing: Not stated on the official pricing or API pages.
Seller details
Dashworks, Inc.
Unsure
Private
https://www.dashworks.ai/
https://x.com/dashworksai
https://www.linkedin.com/company/dashworks/
