Genetec Security Center SaaS
Video surveillance software
Physical security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99 per connection per year
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Energy and utilities
- Healthcare and life sciences
What is Genetec Security Center SaaS
Genetec Security Center SaaS is a cloud-managed physical security platform that provides unified operations for video surveillance and related security functions. It is used by security teams and IT administrators to monitor sites, manage devices, and administer users across one or more locations. The product emphasizes centralized management and policy control while supporting hybrid deployments that can span cloud services and on-premises components. It is typically deployed in organizations that need enterprise-grade governance, auditing, and multi-site operations.
Unified security operations platform
The product brings video surveillance together with broader physical security workflows under a single operational interface and administration model. This reduces the need to operate separate tools for monitoring, user management, and incident review. It fits multi-site environments where consistent policies and standardized operator workflows matter. Compared with camera-first offerings, it is designed for broader physical security operations beyond video alone.
Enterprise governance and auditing
Security Center SaaS supports centralized role-based access control and administrative oversight suited to regulated or complex organizations. It is built to help standardize permissions, operator actions, and system configuration across sites. Auditability and administrative controls are typically stronger than in lightweight SMB-focused systems. This is relevant for organizations that must demonstrate access controls and operational traceability.
Hybrid and multi-site scalability
The platform is positioned for deployments that span multiple locations and can combine cloud management with on-premises elements where required. This can help organizations migrate to cloud operations without replacing all existing infrastructure at once. It supports centralized monitoring and administration across distributed environments. This approach can be useful where bandwidth, retention, or local operational constraints require a hybrid architecture.
Higher deployment complexity
Compared with simpler cloud-only video systems, implementation can require more planning around architecture, roles, and site design. Organizations may need experienced integrators or internal expertise to configure policies, device onboarding, and operational workflows. This can lengthen time-to-value for smaller deployments. It is generally better suited to teams that can support enterprise-grade administration.
Cost can scale quickly
Total cost can increase as organizations add cameras, sites, storage/retention, and advanced capabilities. Budgeting may be less predictable than fixed-bundle offerings, especially in multi-site rollouts. Enterprises often accept this tradeoff for governance and flexibility, but smaller teams may find it harder to justify. Procurement typically requires careful sizing and licensing review.
Hardware compatibility constraints
As with most VMS and physical security platforms, real-world compatibility depends on supported device models, firmware versions, and validated integrations. Organizations with mixed legacy camera fleets may need to confirm feature parity (for example, analytics, edge recording, or specific camera functions). Some advanced capabilities may work best with specific device ecosystems. This can introduce additional testing and standardization work during rollout.
Plan & Pricing
| Plan / SKU | Price (USD MSRP) | Key features & notes |
|---|---|---|
| Standard — Access control (per connection) | $99 per connection/year | Built-in cybersecurity & privacy, web/mobile/desktop apps, event management, video forensic searches, federation, cardholder sync, visitor management, standard phone & chat support. |
| Standard — Video (per connection) | $149 per connection/year | Same core features as Standard; video forensic searches included. |
| Standard — Intrusion (per connection) | $149 per connection/year | Same core features as Standard. |
| Premium — Access control (per connection) | $149 per connection/year | Adds work management, access request/review, corporate SSO, REST API, 24/7 support (in addition to Standard features). |
| Premium — Video (per connection) | $199 per connection/year | Premium video features and 24/7 support. |
| Premium — Intrusion (per connection) | $199 per connection/year | Premium intrusion features and 24/7 support. |
VSaaS bundles (Year 1, USD MSRP)
| VSaaS bundle | Year 1 price | Includes/notes |
|---|---|---|
| VSaaS 1x4 | $1,690 | Genetec Cloudlink 110 with 1 TB storage + 4 premium camera connections. (Year 2+: only renew camera connections.) |
| VSaaS 8x8 | $3,100 | Genetec Cloudlink 210 with 8 TB storage + 8 premium camera connections. |
| VSaaS 22x20 | $5,900 | Genetec Cloudlink 210 with 22 TB storage + 20 premium camera connections. |
Managed appliances (USD MSRP)
| Appliance | Price |
|---|---|
| Genetec Cloudlink 110 (1 TB) | $1,395 |
| Genetec Cloudlink 210 (8 TB) | $1,900 |
| Genetec Cloudlink 210 (22 TB) | $2,400 |
| Genetec Cloudlink 210 (dual drives, 44 TB) | $3,200 |
Notes: All prices shown on Genetec's Security Center SaaS pricing page are listed as USD MSRP and are subject to change; Genetec directs customers to contact certified channel partners for regional pricing and official quotes.
Seller details
Genetec Inc.
Montreal, Quebec, Canada
1997
Private
https://www.genetec.com/
https://x.com/Genetec
https://www.linkedin.com/company/genetec/
