Security Center Synergis
Physical security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99 per connection per year
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What is Security Center Synergis
Security Center Synergis is an access control management system that runs within Genetec Security Center to administer doors, credentials, schedules, and alarms. It is used by security teams and integrators to manage multi-site physical access control, often alongside video and intrusion monitoring in the same platform. The product emphasizes an open-architecture approach that supports a range of third-party access control hardware while centralizing monitoring, reporting, and operator workflows.
Unified security operations platform
Synergis operates inside Genetec Security Center, enabling access control to be managed alongside other physical security functions from a single operator interface. This supports common workflows such as event-to-video verification, alarm handling, and incident review without switching systems. For organizations standardizing on one security operations console, this reduces tool fragmentation compared with point solutions focused primarily on video.
Broad hardware integration options
Synergis is designed for open architecture and supports multiple access control controllers and readers through vendor integrations. This can help organizations keep existing field hardware while modernizing the management layer. It also provides flexibility for multi-site environments where different facilities have different legacy access control equipment.
Enterprise-grade administration features
The system includes centralized cardholder management, role-based permissions, schedules, door groups, and event/alarm monitoring suited to complex organizations. It supports multi-site administration and reporting needs common in campuses, healthcare, commercial real estate, and critical infrastructure. These capabilities align with enterprise access control requirements beyond basic door management.
Complex deployment and configuration
Implementations typically require security integrator involvement for controller selection, wiring, door hardware, and system configuration. Compared with cloud-first physical security products, rollout and changes can be more operationally intensive. Organizations should plan for project-based deployment, testing, and ongoing administration.
Best fit within Genetec stack
Synergis is tightly coupled to the Genetec Security Center ecosystem, so full value depends on adopting that platform for operations. If an organization only needs a lightweight access control tool, the broader platform footprint may be more than required. Integration with non-Genetec operational tooling may require additional connectors or professional services depending on the use case.
Licensing and scaling costs
Enterprise physical security platforms commonly license by doors, controllers, and optional modules, which can increase total cost as sites expand. Budgeting can be less straightforward than all-in-one bundled offerings. Buyers typically need a detailed bill of materials and licensing plan to estimate long-term costs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | Access control: $99 per connection/year; Video: $149 per connection/year; Intrusion: $149 per connection/year | Includes cybersecurity & privacy features, web/mobile/desktop apps, event & automation engine, forensic video search, Federation support, cardholder sync (Azure AD/SQL/CSV/Oracle), video visitor management, standard phone & chat support. VSaaS bundles available (examples below). |
| Premium | Access control: $149 per connection/year; Video: $199 per connection/year; Intrusion: $199 per connection/year | Includes all Standard features plus workforce management, access request & verification, enterprise single sign-on, REST API access, 24/7 support, and additional enterprise features. |
Additional official bundle examples (MSRP, year 1):
- VSaaS 1x4 | 110: $1,690 USD (Cloudlink 110 + 1 TB + 4 premium camera connections)
- VSaaS 8x8 | 210: $3,100 USD (Cloudlink 210 + 8 TB + 8 premium camera connections)
- VSaaS 22x20 | 210: $5,900 USD (Cloudlink 210 + 22 TB + 20 premium camera connections)
Notes: Pricing shown on vendor site is USD MSRP; Genetec states pricing is per connection per year and that customers should contact a certified channel partner for regional pricing and official quotes.
Seller details
Genetec Inc.
Montreal, Quebec, Canada
1997
Private
https://www.genetec.com/
https://x.com/Genetec
https://www.linkedin.com/company/genetec/
