ChowNow for Restaurants
On-demand catering software
Food delivery software
On-demand delivery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$119 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Arts, entertainment, and recreation
What is ChowNow for Restaurants
ChowNow for Restaurants is an online ordering and delivery enablement platform for restaurants that want to take commission-free direct orders through their own branded web and mobile ordering experiences. It supports pickup and delivery ordering, menu management, and order routing to the restaurant, with optional delivery fulfillment via third-party courier networks. The product is typically used by independent and small-to-mid-sized restaurant operators to reduce reliance on marketplace aggregators while still offering digital ordering.
Direct ordering for restaurants
The product focuses on first-party ordering through a restaurant’s own channels rather than routing customers through a consumer marketplace. This can help restaurants keep customer relationships and order data tied to their brand. It also supports pickup and delivery flows that fit common restaurant operations.
Optional delivery fulfillment layer
ChowNow can pair direct ordering with delivery fulfillment options so restaurants can offer delivery without building an in-house driver team. This is useful for operators that want to control the ordering experience but still need last-mile logistics. It provides a middle path between fully self-delivered operations and marketplace-only delivery.
Restaurant-focused ordering tools
The platform includes core capabilities restaurants typically need, such as menu and hours management and order intake workflows. It is designed for day-to-day restaurant use cases rather than corporate catering-only scenarios. This makes it a fit for restaurants prioritizing online ordering as an extension of their POS and front-of-house processes.
Not a full catering suite
While it can support larger orders, it is not primarily positioned as an end-to-end catering management system. Organizations that need advanced catering workflows (e.g., complex invoicing, event management, or multi-location corporate catering controls) may require additional tools. This can limit suitability for catering-centric operations.
Delivery experience depends on partners
When delivery is fulfilled through third-party courier networks, delivery quality, timing, and issue resolution can depend on those partners. Restaurants may have less direct control over driver behavior and customer delivery interactions than with an in-house fleet. This can affect consistency for high-touch brands.
Integration depth can vary
Restaurants often evaluate online ordering tools based on how deeply they integrate with POS, loyalty, and marketing systems. Depending on the restaurant’s existing stack, integration coverage may require workarounds or additional configuration. This can increase operational overhead compared with more tightly integrated setups.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Hub | $119 per month (annually) / $119 per month (monthly) | "An efficient solution to manage all your 3rd party delivery orders from a single, unified platform." Shown as "Starting At" $119 on ChowNow pricing page; intended for consolidating 3rd-party delivery, order aggregation, POS integrations, and reporting. |
| Pro | $199 per month (annually) / $229 per month (monthly) | "Essential tools to grow your direct sales and make online ordering more profitable." Includes direct website ordering, marketing tools, and standard order management features per ChowNow site. |
| Premier | $298 per month (annually) / $328 per month (monthly) | "An all-in-one solution to accelerate online growth and streamline your restaurant operations." Includes full feature set (branded apps, advanced reporting, automated marketing, dedicated success manager) per ChowNow site. |
Additional fees & notes (from official site):
- Setup fee: $119 – $499 (one-time).
- Payment processing: 2.95% + $0.29 per transaction.
- $99 annual developer fee paid directly to Apple for Branded Mobile Apps.
- Printer: $250–$420.
- Flex Delivery recommended pricing: $3.99/order (flat fee; typically split 50/50 with diners).
Seller details
ChowNow, Inc.
Los Angeles, CA, USA
2011
Private
https://get.chownow.com/
https://x.com/ChowNow
https://www.linkedin.com/company/chownow/
