Acuity Scheduling
Business scheduling software
Appointment reminder software
Calendar software
Online appointment scheduling software
Coaching software
Studio management software
Spa and salon management software
Fitness software
Dance studio software
AI scheduling tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$16 per month
Free Trial
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Small
Medium
Large
- Retail and wholesale
- Real estate and property management
- Education and training
What is Acuity Scheduling
Acuity Scheduling is an online appointment scheduling and client self-booking tool used by service businesses to manage availability, bookings, and payments. It supports use cases such as coaching sessions, classes, and appointment-based services through embeddable booking pages and integrations with external calendars. The product focuses on scheduling workflows (intake forms, confirmations, reminders, and rescheduling) rather than full customer relationship management or sales pipeline management.
Client self-booking workflows
Acuity provides configurable booking pages that let clients choose services, staff, and time slots based on real-time availability. It supports common scheduling controls such as buffers, minimum notice, and limits per day. This reduces manual back-and-forth compared with general-purpose calendar tools.
Payments and intake support
The product supports collecting payments at booking and capturing client information via intake forms. This helps service providers standardize pre-appointment data collection and reduce no-shows with upfront commitment. It is practical for appointment-based businesses that do not need a full commerce or membership platform.
Calendar and notification integrations
Acuity integrates with popular external calendars to help prevent double-booking and keep schedules synchronized. It also supports automated confirmations and reminders to clients. These capabilities align with appointment reminder needs without requiring a broader sales engagement suite.
Limited CRM and pipeline features
Acuity is primarily a scheduling system and does not provide robust lead management, deal pipelines, forecasting, or sales analytics. Organizations that need end-to-end revenue operations typically require additional systems. This can increase tool sprawl when scheduling must connect tightly to sales processes.
Not a full studio platform
For studios that require advanced membership management, package tracking, attendance rosters, and complex class scheduling, Acuity may require workarounds or third-party tools. It is better suited to appointment-centric services than multi-location studio operations. Businesses with complex resource scheduling may outgrow its native capabilities.
Customization and reporting constraints
Customization is oriented around booking rules and client communications rather than deeply tailored workflows. Reporting tends to focus on appointments and basic business metrics rather than highly configurable dashboards. Teams needing granular operational reporting may need exports or external BI tools.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $20 per month (monthly billing) or $16 per month (billed annually) | 1 bookable calendar; unlimited services & appointments; payments (Stripe, Square, PayPal); confirmation, reminder & follow-up emails; automatic time zone conversion for clients. |
| Standard | $34 per month (monthly billing) or $27 per month (billed annually) | Includes Starter features + 3–7 bookable calendars; text message reminders (check global availability); bundled appointment packages; memberships & subscriptions with automated billing; gift certificates. |
| Premium | $61 per month (monthly billing) or $49 per month (billed annually) | Includes Standard features + 10–50 bookable calendars (site compare table also references up to 36 in places); remove “Powered by Acuity”; sign BAA for HIPAA compliance; multiple time zones for different staff/locations; custom API & CSS. |
| Enterprise | Custom pricing | Custom enterprise solutions: unlimited bookable calendars; unlimited scheduling pages; dedicated account manager; sign custom BAA; centralized user management; additional APIs. |
Seller details
Squarespace, Inc.
New York, NY, USA
2003
Private
https://www.squarespace.com/
https://x.com/squarespace
https://www.linkedin.com/company/squarespace/
