ArcGIS Navigator
GIS software
Route planning software
Distribution software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Public sector and nonprofit organizations
- Agriculture, fishing, and forestry
- Construction
What is ArcGIS Navigator
ArcGIS Navigator is a mobile navigation application designed for turn-by-turn routing and field navigation using ArcGIS network data. It supports organizations that need staff to navigate to assets, customers, or work sites using curated routes and maps, including offline use cases. The product integrates with the ArcGIS platform so routes, map packages, and network datasets can be managed centrally and used consistently across teams.
Offline navigation support
ArcGIS Navigator supports downloading map areas for offline routing and guidance, which is useful for field teams operating in low-connectivity regions. This reduces dependence on live map tiles and real-time data connections. Offline capability also helps standardize navigation behavior across devices when connectivity varies.
ArcGIS platform integration
The product connects to ArcGIS content and services, enabling organizations to use their own network datasets, map packages, and operational layers. This supports workflows where routing must reflect internal road restrictions, private roads, or domain-specific rules. It also aligns with ArcGIS identity, governance, and content management practices used in many GIS programs.
Enterprise-controlled routing rules
Navigator can use organization-managed network data to apply consistent routing policies (for example, vehicle restrictions or preferred routes) across a workforce. This is valuable when consumer navigation apps do not reflect operational constraints. It helps reduce variability in route choice when multiple teams perform similar field tasks.
Not a full dispatch suite
ArcGIS Navigator focuses on navigation and route guidance rather than end-to-end distribution operations. Capabilities such as order management, dispatch optimization across many stops, proof of delivery, and driver performance workflows typically require additional systems. Organizations often pair it with other ArcGIS apps or third-party tools for complete distribution management.
ArcGIS licensing dependency
Use generally depends on ArcGIS user types and licensing, which can add cost and administrative overhead compared with standalone navigation tools. Organizations without an existing ArcGIS footprint may face a higher setup barrier. Licensing and entitlement management can be a consideration for large seasonal or contractor workforces.
Requires GIS data preparation
To get the most value, teams often need to prepare and maintain network datasets, map packages, and operational layers. This requires GIS expertise and ongoing data governance to keep routing accurate. If underlying road or restriction data is not maintained, navigation quality can degrade even if the app functions correctly.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Mobile Worker (user type) | Included with Mobile Worker user type — pricing via ArcGIS Online subscription (contact Esri) | ArcGIS Navigator is included with the Mobile Worker user type; provides online/offline navigation for field workers. See ArcGIS Online user types for details. |
| Creator (user type) | Included with Creator user type — pricing via ArcGIS Online subscription (contact Esri) | Navigator is included with the Creator user type; Creator user type is an annual ArcGIS Online license that includes ArcGIS Pro Basic and 500 credits in many configurations. |
| Professional (user type) | Included with Professional user type — pricing via ArcGIS Online subscription (contact Esri) | Navigator is included with the Professional user type; Professional includes ArcGIS Pro Standard and higher-level capabilities. |
| Professional Plus (user type) | Included with Professional Plus user type — pricing via ArcGIS Online subscription (contact Esri) | Navigator is included with Professional Plus user type; Professional Plus includes ArcGIS Pro Advanced and extensions. |
| Standalone / add-on (historical) | No longer sold as a separate add-on — now included with user types (see Esri product sales update) | Esri announced ArcGIS Navigator will no longer be sold as an add-on and is included with Mobile Worker, Creator, Professional, and Professional Plus user types as of the ArcGIS Online June 2025 update. |
Notes:
- ArcGIS Online user type pricing (per-user, annual) is handled through ArcGIS Online subscriptions; Esri’s site directs customers to contact sales for specific per-user pricing. (No per-seat prices for these user types are published directly on the ArcGIS Online pricing pages.)
- A 21-day ArcGIS Online trial is available and includes trial user types (e.g., Creators) and credits, so Navigator-capable user types can be evaluated during the trial.
Seller details
Esri
Redlands, California, USA
1969
Private
https://www.esri.com/
https://x.com/Esri
https://www.linkedin.com/company/esri/
