ArcGIS Emergency Management
Emergency management software
Public safety software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Agriculture, fishing, and forestry
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- Public sector and nonprofit organizations
What is ArcGIS Emergency Management
ArcGIS Emergency Management is a GIS-based emergency management solution built on the ArcGIS platform to support preparedness, response, and recovery workflows. It helps emergency management agencies and operations centers collect and share incident information, visualize impacts on maps, and coordinate resources across jurisdictions. The product emphasizes geospatial data management, common operating picture dashboards, and integration with ArcGIS apps and services used by public-sector organizations.
Strong geospatial common operating picture
The product centers workflows on maps, layers, and spatial analysis, which supports situational awareness for incidents, hazards, and resource locations. It fits organizations that already maintain authoritative GIS data and need to operationalize it during events. Compared with tools that focus primarily on notifications or task boards, it provides deeper location intelligence and map-driven reporting.
Integrates across ArcGIS ecosystem
ArcGIS Emergency Management connects with ArcGIS Online/Enterprise capabilities such as web maps, dashboards, field data collection, and sharing controls. This reduces duplication when agencies already use ArcGIS for planning, asset inventories, and operational mapping. It also supports integration patterns via ArcGIS services and APIs for exchanging data with other systems.
Configurable workflows and dashboards
Organizations can configure incident views, operational dashboards, and data collection forms to match local procedures and EOC reporting needs. This supports multiple event types (e.g., severe weather, wildfire, public health) without requiring a single fixed template. The configurability can help standardize reporting across departments while still allowing role-based views.
Requires GIS skills and governance
Effective use depends on maintaining accurate geospatial layers, symbology standards, and data governance. Teams without established GIS capacity may face a steeper learning curve than with emergency management tools designed around simple forms and checklists. Ongoing administration often involves GIS and IT collaboration.
Not a dedicated alerting platform
While it supports operational coordination and information sharing, it is not primarily a mass-notification or critical communications system. Organizations typically need separate tooling for multi-channel alerting, call-down, and message delivery analytics. This can increase integration and procurement complexity for end-to-end emergency communications.
Implementation can be complex
Deployments commonly require configuration of roles, sharing policies, data models, and integrations with existing incident, CAD/RMS, or logistics systems. Larger multi-agency environments may need additional ArcGIS components and careful identity/access setup. Time-to-value can be longer than lighter-weight, out-of-the-box emergency management applications.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| ArcGIS Emergency Management (ArcGIS Solutions bundle: Emergency Management Operations, Damage Assessment, Emergency Debris Management, Public Information, etc.) | No additional cost to organizations that already have ArcGIS licensing (ArcGIS Online or ArcGIS Enterprise). | Configurable ArcGIS Solutions (maps, apps, templates) to support situational awareness, damage assessment, debris management, public information. Requires an ArcGIS organization (ArcGIS Online or ArcGIS Enterprise) and appropriate user-type licenses and service credits; deployment services and managed/bundled solution offerings by Esri are available (contact sales). |
Seller details
Esri
Redlands, California, USA
1969
Private
https://www.esri.com/
https://x.com/Esri
https://www.linkedin.com/company/esri/
