
Zoho Connect
Employee intranet software
Enterprise social networking (ESN) software
Employee engagement software
Employee recognition software
Team collaboration software
Internal communications software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Zoho Connect
Zoho Connect is an enterprise social networking and internal communications product used to create employee communities, share updates, and collaborate around topics and projects. It supports company-wide and team-level communication through feeds, groups, forums, polls, and file sharing, with optional knowledge-style posts and announcements. The product is typically used by HR, internal communications, and department leaders to improve information flow and participation across distributed teams. It is part of the broader Zoho suite and can be used alongside other Zoho business applications.
Structured communities and groups
Zoho Connect provides groups, forums, and topic-based discussions that help organize conversations beyond ad-hoc chat. Admins can segment communication by department, location, or initiative and keep content discoverable over time. This structure supports ongoing communities of practice and reduces reliance on email threads for internal updates.
Internal communications features
The platform includes announcement-style posts, polls, events, and engagement prompts that support internal communications workflows. These tools help teams gather feedback and run lightweight campaigns without needing separate survey or newsletter tools. Moderation and group controls help keep communications targeted to the right audiences.
Fits within Zoho ecosystem
Zoho Connect is designed to work within Zoho’s broader application environment, which can simplify identity, administration, and cross-app usage for existing Zoho customers. Organizations using multiple Zoho apps can align collaboration with business processes managed elsewhere in the suite. This can reduce the need to integrate multiple third-party collaboration tools for basic intranet/ESN needs.
Limited intranet site depth
Zoho Connect focuses on social collaboration and communities rather than full intranet portal capabilities. Organizations that need advanced page design, complex navigation, or extensive document management may find the intranet experience less comprehensive. Some intranet use cases may require pairing with other tools or additional Zoho products.
Recognition and engagement are basic
While the product supports social recognition via posts and interactions, it is not a dedicated employee recognition system. Features such as configurable rewards catalogs, budget controls, and advanced recognition analytics may be limited compared with specialized recognition platforms. Companies with formal rewards programs may need an additional system of record.
Integrations vary by stack
Zoho Connect integrates best within the Zoho ecosystem, but organizations standardized on other productivity suites may need additional configuration or third-party connectors. Integration depth for files, calendars, and identity can vary depending on the tools in use. This can affect adoption if employees must switch contexts to complete common tasks.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Free (Up to 5 users) | Basic collaboration: feeds, channels, polls, announcements, forums, questions, limited groups/manuals/boards, 1:1 chat; account converts to forever free after trial. |
| Starter | $10 per month (or $100 per year if billed annually) — Starter plan for 25 users | Includes feeds, channels, announcements, polls, forums, events, questions, 1:1 chat (audio/video), My Schedule, 10 Groups, 10 Manuals, 10 Boards, integration with 10 Zoho apps, 25 GB file storage, video conference up to 4 users, 2FA. (Official announcement: Starter pricing introduced April 11, 2023). |
| Enterprise | Price not listed on public pricing page (Starts at 10 users) | All Starter features plus town halls, surveys, custom events, external users, unlimited groups/manuals/boards, integration with third-party apps, 2 GB x #users file storage, video conference up to 8 users, SSO, workflows, custom apps. Contact sales for exact pricing. |
| Ultimate | Price not listed on public pricing page (Starts at 10 users) | All Enterprise features plus dashboard, peer-to-peer recognition, gamification, idea sharing, employee advocacy, org chart, team scheduling, video conference up to 16 users, video recording, advanced automation & APIs. Often sold/packaged within Zoho One; contact sales for pricing. |
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/