Site24x7 StatusIQ
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$9 per status page per month
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What is Site24x7 StatusIQ
Site24x7 StatusIQ is a hosted status page and incident communication module within the Site24x7 monitoring platform. It helps IT and operations teams publish service health, manage incident updates, and communicate planned maintenance to internal users or external customers. The product supports configurable components and subscriber notifications, and it is typically used alongside Site24x7’s infrastructure, application, and network monitoring to reduce manual incident communications.
Integrated with monitoring alerts
StatusIQ is designed to work with Site24x7 monitors and alerting so teams can translate detected outages or degradations into status updates. This reduces duplicate data entry compared with using a standalone status page tool. It also helps keep incident communications aligned with monitored components and their current state.
Public and private status pages
The product supports publishing status information to external audiences as well as restricting visibility for internal stakeholders. This fits common use cases such as customer-facing service health pages and internal IT service status portals. Component-based pages make it easier to represent multi-service environments without creating separate pages for each system.
Subscriber notifications and updates
StatusIQ supports notifying subscribers when incidents are created, updated, or resolved, which helps standardize communications during outages. Teams can also communicate planned maintenance using the same channel. This provides a consistent mechanism for stakeholder updates without relying solely on ad hoc email threads.
Not a full IR platform
StatusIQ focuses on status communication rather than end-to-end incident response workflows. Capabilities such as on-call scheduling, escalation policies, runbooks, and post-incident review tooling may require other tools or additional processes. Organizations seeking a single system for incident command and response coordination may find it limited.
Best within Site24x7 suite
The strongest automation and context typically come when StatusIQ is used with Site24x7 monitoring data. If an organization uses other monitoring stacks, integrations may be less direct and may require manual updates or custom workflows. This can reduce the value of automated component status and incident creation.
Limited deep observability context
Status pages communicate impact but do not replace deep diagnostics such as distributed tracing, advanced log analytics, or high-cardinality metrics exploration. Teams may still need separate tools to investigate root cause across complex microservices and container environments. As a result, StatusIQ is more effective for communication than for troubleshooting.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 — 1 status page | 10 components, 100 subscribers, component groups, incidents & scheduled maintenance, uptime history, unlimited incident history, performance metrics, private notes & postmortem, basic branding, unlimited email notifications. |
| Basic | $0 (Basic pages included with a paid Site24x7 account) | Typically 3 Basic status pages for paid Site24x7 customers; 10 components per page; intended for Site24x7 customers (not a standalone paid tier). See Site24x7 subscription docs. |
| Green | $9 per status page/month (billed annually) — listed as $10/month in some currency views | 50 components/page, 250 subscribers/page (additional subscribers purchasable), component groups, incidents & scheduled maintenance, uptime & incident history, performance metrics, private notes & postmortem, basic branding, custom domain mapping with free SSL, API/email status updates, premium support; add-ons available. |
| Blue | $50 per status page/month (billed annually); $59 per month if billed monthly | Enterprise tier: 200 components/page, unlimited team members, up to 100,000 API calls/day, incident templates, status widgets, higher subscriber/authenticated-subscriber limits, HTML/CSS customization, SMS notifications; includes add-on options and higher limits. |
Add-ons (official site):
- Additional status page: $10 / status page / month
- Additional 250 subscribers: $10 / unit / month
- SMS credit packs: $10 per 50 credits; $50 per 250 credits; $500 per 2,500 credits; $899 per 10,000 credits
Notes: Prices shown on official Site24x7 StatusIQ pricing pages indicate annual-billing rates (discounted) and a higher monthly-billed rate for Blue; free 30-day evaluation (trial) provides up to 3 status pages with access to Green features during the trial.
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/
