Sortd for Gmail
Shared inbox software
Task management software
Project, portfolio & program management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 per user per month
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What is Sortd for Gmail
Sortd for Gmail is a Gmail add-on that turns email into a visual workflow by organizing messages into lists/columns and converting emails into tasks. It targets individuals and small teams that manage work primarily from Gmail and want lightweight task tracking without switching to a separate app. The product differentiates by operating inside the Gmail interface and using email threads as the underlying work items, with optional sharing and assignment features for collaboration.
Works directly inside Gmail
Sortd runs as an add-on within Gmail, so users can triage and act on work without leaving their inbox. This reduces context switching compared with standalone task or project tools. It is well-suited to email-driven workflows where the email thread is the system of record. Adoption can be simpler for teams already standardized on Gmail.
Email-to-task workflow structure
The product converts emails into trackable items and organizes them into boards/lists, helping users separate actionable work from reference mail. This supports common inbox workflows such as follow-ups, approvals, and handoffs. Because tasks remain linked to the original email context, users can quickly access conversation history. The approach is practical for managing recurring operational work that arrives via email.
Lightweight collaboration on email
Sortd supports sharing and assignment concepts around email-based work, enabling basic coordination without a full helpdesk or CRM. This can cover simple shared-inbox scenarios such as distributing requests and tracking status. For small teams, it can provide enough structure to avoid duplicate responses. It offers a middle ground between personal inbox management and heavier ticketing systems.
Gmail-centric dependency
The product’s value depends on Gmail, which limits fit for organizations using other email platforms or requiring cross-client parity. If users work across multiple mailboxes or non-Google environments, workflows can fragment. This also creates reliance on Google add-on permissions and platform changes. Some organizations may restrict add-ons due to security policies.
Limited PPM depth
While it can organize work into boards and tasks, it is not designed for advanced project/portfolio/program management needs such as resource planning, complex dependencies, budgeting, or multi-project reporting. Teams that need standardized project governance may outgrow the feature set. Reporting and analytics are typically lighter than dedicated PPM suites. It is best viewed as email-centric task tracking rather than full PPM.
Not a full shared-inbox helpdesk
For customer support or high-volume request handling, Sortd may lack capabilities common in dedicated shared inbox/helpdesk tools (e.g., robust SLAs, automations, omnichannel intake, knowledge base, and detailed audit trails). Teams needing structured ticket lifecycles and compliance controls may require a purpose-built system. Email-based workflows can also become harder to standardize at scale. It is more oriented to internal coordination than enterprise support operations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $10 per user/month (billed annually) | Email & Task Management; True drag & drop organization; 2 Shared Mailboxes (managed with automations); Personal board & Day Planner; 5 Shared Boards; Basic Automations (5 rules); Mail Merge supported. (Listed on Sortd official "new plans" page as billed annually). |
| Essentials | $16 per user/month (billed annually) | Includes Starter features plus AI Smart Status, 10 Shared Inboxes, Unlimited Boards, Shared Templates, Email Tracking, Deadline & Table views, Basic Custom Fields, Calendar integration, Advanced Automations (20 rules). (Listed on Sortd official "new plans" page). |
| Business | $22 per user/month (billed annually) | Includes Essentials plus AI Risk Management, AI Urgency & Sentiment, Built-in CRM Pipelines, Unlimited Inboxes & Users, Unlimited Automations, SLA rules, Advanced Custom Fields, Team Contact Manager, Zapier & Data Export, Unlimited History. (Listed on Sortd official "new plans" page). |
| Business Plus (upcoming) | $29 per user/month (billed annually) | Concierge onboarding, AI Follow-up Nudges & Drafts, AI Complaint Tags & Alerts, Advanced Sentiment Analysis, Success Manager. Contact Sales for details. (Marked "Upcoming" on Sortd official page). |
Notes:
- The Sortd site also contains a (different) live pricing page that shows a Starter free tier and older prices; Sortd states plans/pricing will change (March/July 2026). Because both pages are on the vendor site, there is an official inconsistency between the currently published pricing page and the announced new plan page. See official pages for details.
Seller details
Sortd Labs Inc.
Private
https://www.sortd.com/
https://x.com/sortdapp
https://www.linkedin.com/company/sortd/
