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Jitsi

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$99 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Education and training
  3. Public sector and nonprofit organizations

What is Jitsi

Jitsi is an open-source video conferencing software stack used to host and join real-time video meetings in a web browser or mobile app. It is commonly used by organizations that want self-hosted conferencing, custom integrations, or control over data residency and infrastructure. Jitsi Meet provides the end-user meeting experience, while related components (such as Jitsi Videobridge) support scalable WebRTC-based media routing. It is often deployed by IT teams as a managed service or integrated into other applications via APIs/SDKs.

pros

Open-source and self-hostable

Jitsi can be deployed on an organization’s own infrastructure, which supports internal governance requirements and custom security controls. The open-source model allows teams to inspect code, adapt features, and avoid dependency on a single hosted service. This is particularly relevant for IT-led deployments where data residency and network architecture are key decision factors.

WebRTC browser-based meetings

Jitsi Meet supports joining meetings directly from modern browsers using WebRTC, reducing reliance on thick desktop clients for basic participation. This can simplify access for external participants and short-notice meetings. Mobile apps are also available for common platforms, supporting mixed device participation.

Extensible via APIs and components

Jitsi is composed of modular components (for example, Jitsi Meet and Jitsi Videobridge) that can be integrated into broader communications workflows. Developers can embed or customize the meeting experience and connect it to identity, scheduling, or application-specific user experiences. This makes it suitable for product teams building conferencing into an existing platform rather than adopting a full suite.

cons

Operational burden for scaling

Running Jitsi at scale typically requires expertise in WebRTC, networking, and capacity planning, especially for large meetings or many concurrent rooms. Organizations may need to design for load balancing, TURN/STUN configuration, monitoring, and upgrades. Compared with fully managed webinar and event platforms, the operational overhead can be higher.

Feature depth varies by use case

Jitsi focuses on meetings and conferencing rather than end-to-end webinar operations such as registration flows, event marketing pages, and advanced attendee analytics. Teams running structured webinars or large virtual events may need additional tooling around the core meeting service. Some enterprise collaboration features commonly expected in broader business suites may require third-party integrations or custom development.

Support model depends on provider

As an open-source project, the level of guaranteed support and SLAs depends on whether an organization self-supports, uses community resources, or contracts a commercial provider. This can affect incident response expectations and long-term roadmap certainty. Procurement processes that require vendor-backed SLAs may need a separate commercial agreement.

Plan & Pricing

Plan Price Key features & notes
Developer Free (up to 25 MAU) Free developer tier for embedding/testing; unlimited minutes on up to 25 endpoints (per jitsi.org & JaaS).
Basic $99 per month Includes 300 Monthly Active Users (MAU).
Standard $499 per month Includes 1,500 MAU.
Business $999 per month Includes 3,000 MAU. Minimum monthly spend noted for Business level is $999.
Enterprise Contact sales 5,000+ MAU; custom pricing and enterprise support.

Add-ons & overage (official site lists):

  • Overage: $0.99 per additional MAU over plan limits.
  • Recordings: $0.01 per minute.
  • RTMP streaming: $0.01 per minute.
  • PSTN inbound: consumes 2 MAU.
  • PSTN outbound: consumes 1 MAU + $0.03 per minute.
  • SIP in/out: $0.06 per minute.
  • Transcription: $0.06 per minute.

Notes: Jitsi Meet (the self-hosted/open-source software) is free to run yourself; JaaS ("Jitsi as a Service") is the managed/hosted offering with the tiered plans above. Pricing and plan names/data sourced from 8x8 / JaaS official pages and jitsi.org.

Seller details

Jitsi (open-source project; originally created by Emil Ivov and contributors)
Open Source
https://jitsi.org/
https://x.com/jitsinews
https://www.linkedin.com/company/jitsi/

Tools by Jitsi (open-source project; originally created by Emil Ivov and contributors)

Jitsi
Support for Jitsi : Video Conferencing Software

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