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HubSpot Magento Integration

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Pricing from
$250 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Retail and wholesale
  2. Accommodation and food services
  3. Arts, entertainment, and recreation

What is HubSpot Magento Integration

HubSpot Magento Integration connects Adobe Commerce (formerly Magento) stores with HubSpot’s CRM and marketing tools to sync customer, order, and product-related data. It is used by e-commerce teams that want to align storefront activity with email marketing, segmentation, and sales follow-up inside HubSpot. The integration typically supports contact and deal creation, lifecycle updates, and event-based automation triggered by commerce activity. Deployment and feature depth vary depending on whether the connector is HubSpot-built or provided by a third-party integration partner.

pros

Unifies commerce and CRM data

It centralizes key e-commerce signals (customers, orders, and related attributes) inside HubSpot for a single view of buyer activity. This supports more consistent lead/customer records across marketing and sales workflows. Compared with point solutions focused on a single function (for example, tracking shipments or adding widgets), this integration addresses cross-system data alignment. It can reduce manual exports and spreadsheet-based reconciliation.

Enables lifecycle-based automation

Synced order and customer events can trigger HubSpot workflows such as post-purchase emails, win-back sequences, and sales task creation. Teams can build segments based on purchase history and customer attributes for targeted campaigns. This is useful when the goal is to operationalize retention and repeat purchase programs rather than only adding storefront features. Automation remains managed in HubSpot, which simplifies governance for teams already standardized there.

Supports reporting and attribution

Bringing commerce events into HubSpot can improve reporting on revenue influence, campaign performance, and funnel conversion. It helps connect marketing touchpoints to downstream purchases when data mapping is configured correctly. This provides broader business visibility than tools that focus narrowly on checkout, chat, or loyalty alone. It can also support sales reporting when orders are represented as deals or custom objects.

cons

Connector capabilities vary widely

Feature coverage depends on the specific connector used (native vs. third-party), including which objects sync and how frequently. Some connectors sync only contacts and basic order summaries, limiting segmentation and reporting depth. Advanced requirements (multi-store, multi-currency, B2B accounts, custom attributes) often require custom mapping. Buyers typically need to validate exact field-level behavior before committing.

Data mapping and hygiene effort

Implementations often require careful mapping of customers, guest checkouts, products/SKUs, and refunds to avoid duplicate or incomplete records. Historical backfills can be time-consuming and may impact portal data quality if not planned. Ongoing changes to catalog structure or checkout flows can break assumptions in workflows and reports. Teams may need technical support to maintain the integration over time.

Cost and platform dependencies

Total cost can include HubSpot subscription tiers, connector licensing, and implementation services. The integration’s value depends on continued use of both HubSpot and Adobe Commerce; switching either platform can require rework. API limits and sync schedules can constrain near-real-time use cases. Some advanced commerce analytics may still require a dedicated BI stack or data warehouse.

Plan & Pricing

Plan Price Key features & notes
STARTER $250 per month For up to 5,000 contacts. Includes importing customers, unlimited orders, unlimited abandoned carts, aggregated customer e‑commerce data, and unlimited products. 30-day free trial available.
BASIC $395 per month For 5,000–20,000 contacts. Tiered contact allowance; connector features for syncing customers, orders, carts, products (vendor site indicates feature parity across tiers).
PRO $495 per month For 20,000–50,000 contacts. Tiered contact allowance; connector features for syncing customers, orders, carts, products.
ENTERPRISE $695 per month For 50,000+ contacts. Contact-based enterprise tier; contact vendor/partner for custom enterprise details and setup.

Seller details

HubSpot, Inc.
Cambridge, Massachusetts, USA
2006
Public
https://www.hubspot.com/
https://x.com/HubSpot
https://www.linkedin.com/company/hubspot/

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